Hip Gloss Productions LLC

Yes! We have a very good referral program in place. Contact us for more information.

Yes! Depending on the size of your website project, we offer 1-6 months of free tech support post launch. After that, you have the option to continue with month to month for paid support if you choose to. Support is not "one size fits all" so we will work with you to come up with a good solution to meet your long-term needs.

Yes! We offer a dollar-to-dollar match program for nonprofit businesses, not-for-profit, and have extended this promotion to woman and minority owned businesses. This is our way of giving back, helping your dollar go further. We only ask that you come to us with a budget. Once you know what your budget is and what you can allocate for your project, we will help you by matching up to 100% of your budget in web development services as needed for your project. Contact us today to learn more about this unique promotion.

Yes! If you are in the Greater Cincinnati Area we offer on-site consulting and we can make arrangements if outside of this area, just ask! Our consulting services can vary based on your specific needs but we are often chosen to help with mapping out workflow to determine where breaks/bottlenecks/delays occur to help your company work more efficiently and cut down on overhead costs. Consultations may include a written report of recommendations for software, hardware, networking, or peripheral device changes determined by our discovery meetings. Contact us now to setup an appointment.

Yes! If you use our domain management service (which does not require a full hosting account) you can enjoy using our email service for free! Contact us today and we can help you move your domain over to our domain management service so that you can start using your free email service. The cost is less than $15 for the whole year!

Yes, we can! Regardless of the platform or type of website, we can move your site for you. There may be some limitations when moving off of an SaaS (software as a service) but with the tools that are available to us, we have a 95% success rate when working with SaaS as well. Contact us today and we can discuss your specific needs to see if we are a good fit.

We are experts, for real! Many say they are after working with WordPress for a few months or a year but we have been working with WordPress weekly for over 15 years; since their inception really. We will treat your requests with great care as if we are working on our own sites – clean, thorough, and efficient. GIve us a try now, the first 30 days comes with a 100% money back guarantee if you are not satisfied with our service. Let us show you what excellent IT service really is, we think you will be quite pleased.

Yes. You can submit as many WordPress tickets a month as you like 24/7/365. Our turnaround time is 3 business days to read and initially respond to your ticket. Most tickets are responded to within the first couple of hours after submission. Once we read and respond to your ticket, we will then assign the ticket and begin to resolve your issue. Once the issue is resolved, we will start on your next ticket. The only limit is that we can only work on one ticket per client at a time. This also applies to corporate accounts that have support for more than one domain. If you have submitted more than one ticket, we will work on them in the order received. If you submit tickets at a high volume, the less likely they will all be addressed within the same month but we will do our best. Unlimited support is defined as "within reason".

Yes! We offer support on a per-issue, per-hour, or retainer basis depending on how much support you need. Our Magento support includes Magento CE version 1.x and 2.x. Support area's include: Patch installation, MageReport fixes, Securing directories, Extension installation, Speed improvement, Move admin directory, Install SSL, Theme tweaks, Error and bug fixes.

Yes! We offer support on a per-issue, per-hour, or retainer depending on how much support you need. Support area's include: App Install and configure, Theme tweaks, Functionality tweaks, Speed improvement, Error and bug fixes.

Yes! We were an early adopter of WordPress and have been working with it every week since its inception. In addition to building new websites using WordPress, we have an affordable unlimited support plan that is enjoyed by many. We offer Plugin Install and Configure, Security updates, Theme tweaks, Security improvements, Google Analytics, Advanced forms, Social integration, Speed tweak, and Error and bug fixes.

Yes! Our ecommerce solutions include building new online stores, improving pre-existing stores, and moving stores from one platform to another. We are partners with "the big 3": Shopify, Magento, and BigCommerce however we can work with most platforms if you have a preference. Contact us for a free consultation to find out if we are a good fit for your needs.

Yes! With our TeleMarTech service you can have a dedicated phone number to send customers text/SMS. We can also help you with ringless voicemail drops, IVRs (prerecorded messages and redirect incoming calls), and more. Contact us if you would like more information and find out how telephone marketing technology can help you!

Yes! The Hip Gloss Business Center comes with a 14-day trial of our Reputation Management service. Manage online reviews, quickly see all of your online listings and citations, Answer Google Q&A for your GMB, Monitor mentions of your company, monitor your social media, monitor your employees, and run reports all from one easy and fun to use dashboard! Contact us today to start your free trial.

Yes! We are resellers for both Google (Gsuite) and Microsoft (Office365). We can help you set up new mailboxes, move mailboxes (export/import mail), and setup the executive account to manage the email boxes moving forward.

Yes! Our hosting starts at just $5.16/m and includes unlimited space and bandwidth. Anyone can sign up for it at any time! www.hipglosspro.com for more information. It comes with a 1-click installer for the most popular platforms such as WordPress, Magento, Moodle, Drupal, Joomla, and more.

Yes! If you are unhappy with your current ecommerce platform, we can export your data and import it into another platform. We are a partner of Cart2Cart which specializes in this service. We are also partners with the "big 3" ecommerce platforms - Shopify, Magento, and BigCommerce. We can build a new design for your store on these platforms as well many other popular platforms.

Yes! We leverage one of the best SEO companies in the US to bring you an easy and fun to use SEO solution at the best price with amazing support. Your custom dashboard will let you watch as your keywords go up in ranking.

Yes, we offer Reputation Management as an automated process that allows you to track everything from one easy to use dashboard. Monitor, benchmark, correct listings, respond to reviews and social mentions, monitor employees social media activity, and more. Contact us to discuss growing your business with reputation management.