Banner Health Center

Jennie Byrd

EXCELLENT OFFICE STAFF IS WONDERFUL 👍

Laura Schneider

Front desk staff is VERY rude. Apparently 7 minutes late means that the person after you gets your appointment. (After all they, "showed up early.") Do you get their appointment? No, because "that's now how it works." My husband was yelled at when he asked these questions. My PCP is only available here, and I absolutely love her. That's not enough for me to be berated by rude front desk staff. We will not be back. They don't want to work with you. Go somewhere else.

A B

The worse place to go. They are too paranoid with what kind of mask to wear. Rude front desk staff. You can wear two masks and if they don't like it, they will still tell you to wear there stupid paper masks that don't protect what so ever cuz of the sides have openings. 🙄 I still didn't wear their stupid masks. I continued to wear the 2 masks I already was wearing just so they can feel so called safe. I have gone to other Banner Health and this location is the only one that gets paranoid over masks. I have gone to MCKEE hospital no problem with mask issues, I have gone to skyline urgent care no mask issues. I have other doctors that are Banner Health and not any single one of the other offices complain about what masks being worn except for Banner Health on 14th St., Loveland.

Justin Schuh

When we moved away from a small town and our small town doctor we were really concerned that we would lose the personal and fast healthcare and end up with long phone call holds and any doctor that may be free. Banner Healthcare has proved the opposite; they have been phenomenal over the last three years for my family of three. They answer their phone with only one phone prompt (1 for front desk, 2 for a nurse), Appointments are always available, nurses will talk to you on the phone and give medical advice, and prescription refills are done promptly. The Doctors we use there have been wonderful as well. They give you time and make sure all your questions and concerns are addressed. Followups are made. It’s just great. When we were shopping for healthcare on the market I called the front desk to see which plans they accepted and the person that answered the phone took my call spent 30 minutes educating me as if she was the insurance salesperson, it was wonderful and completely over the top service. Thank you all if you read this.