Blue Dog RV - Redding, CA Service

Amber Houston (HoustonA)

Our sales rep was very Understanding to our specific needs. He went above and beyond to help. He even went as far to call other rv sales to find the rv we wanted.

Dan Stevens

I CANNOT RECOMMEND Blue Dog RV Service center at 4850 Westside Road, Redding Ca 96001. I had my Forest River 2021 Work and Play 21LT trailer there for over 20 weeks for warranty work on five items, the most serious was the slide out which would not come out. I was in contact with Forest River the whole time, they were great. Blue Dog RV on the other hand kept giving me the runaround. I want to point out that not one time was Covid or supply chain problems in the conversation. This was just incompetent employees not following through on what they say they will do. They would not read emails from Forest River for weeks on end. I had to go into the shop and ask them to read their emails. I finally got tired of talking to the two gentlemen behind the front counter CJ and Kevin and after 13 weeks I asked to talk to the manager, Bryan Timmons. While sitting in his office I had him call Forest River so we could all get on the same page and get the repairs moving forward. Forest River needed certain information about the slide out problem from Blue Dog RV . On April 8th, 17 weeks into this mess, Blue Dog RV received a new slide out mechanism. On April 25th, 20 weeks, Blue Dog RV still had not started to work on my trailer. I went in and talked to Bryan again and he had the trailer pulled up to the work area that day and I got my trailer back on May 2. I asked Bryan Timmons for his boss's name which he gave me,Trent Brodie. I talked to Trent Brodie on May 16th and he said he would look into the whole situation.

Donya Sarti

Not happy with the service our 2019 Reflection received. The service workers are short and really don't listen. The men inside are very helpful and nice. Trailer was left there for recall work. Got it back and the wiring harness that plugs into the truck was pulled out and have undone. Husband had no trailer brakes for the pull up the canyon home. This is the closest to us for our recall and up keep on our lifetime warranty but we will be looking at another dealer to do the service work.

RV with the Vaggabonds

My husband and I bought our Grand Design from Blue Dog and we have more than happy. But service after purchase is disappointing.