CVS

Melissa Roach

I have had just so many poor experiences with this pharmacy

Charles Dada

The phone-robot put me on hold. For 25 minutes. Then 10 minutes. Then 35 minutes. I finally drove 35 minutes to the location: They were not answering the phone, due to understaffing. Bathroom was filthy, with no TP. I found out they pay their employees only minimum wage, and zero are full time, and that the employees don't have Healthcare. This store's policy to fire those who don't get the "clot-shot" vaccine! Management's excuse for not filing prescriptions in a timely manner is blamed on a shortage of employees, but these shortages are due to policies and poor pay that CVS itself has caused. If you're NOT GONNA ANSWER THE PHONE, then update the phone-robot to say "sorry, no one is going to answer the phone".

Justin

Service is slow, gives no indication you have medications ready, staff seems upset they have to do their job and assist you, very rarely answers the phones. 1/5, don’t recommend. Using any other pharmacy would be better than this one.

Rebecca Brown

Up until CVS took over Ownes Pharmacy they were really good. The hold times for the phone was a bit long and needed improvement. Since then they seems to be trying really hard to keep up with the demand. My prescription was fill but I wasn't notified until after I picked up the next day. Also the hold times for the phone is terrible 45+ minutes is ridiculous. They are over worked and under paid and seem a little burnt out with the sudden influx of patients. Hopefully Corporate will figure it out for their employees.