CVS

Justin Min

Self checkout didn’t scan all of our items and the lady came over for no reason and basically accused us of stealing because we are minorities. It’s was so obvious she could have been a little more subtle. She stood behind as treating us like criminals until we left. It was a lot. Everyone else in line needed help but she was so focused on us stealing a bag of pretzels and starbursts.

Joseph Ruzzo

The worst experience I ever had at a pharmacy. The pharmacist didn’t like the fact that I was using a RX coupon. I told her why can’t she be nice and she threatened me. She told me to leave and will not give me my meds. I almost called the police. Someone else took charge and gave me my meds.

CD Dona

The employee named NADIA was very unprofessional and accused me for being rude, where she is the one who was not able to take time to listen and ( I asked her more than 2 times to hear me out first but always cuts me off!) doesn't let me finish. As a person who manages a customer oriented GSIB this is not acceptable. Atleast empathized and gather information first. She was very one sided and didn't even tried to resolve the situation. She hanged up to me and didn't event tried to deescalate the unsatisfactory error nor take ownership of the error that their pharmacy did. Knowing this is located in the Hamptons, I was expecting far better professionalism that employees understand to handle affluent/nonaffluent customers approach customer service excellence. This is very ghetto and very disappointing that this type of customer experience and how my dad's issue was poorly handled , is it because he is elderly? We feel extremely discriminated by so called medical/pharmacy professional. Rest assured that this experience will be escalated to the corporate! I hope Nadia is not there manager because this type of service will impact the overall business if its handled by a manager that has no knowledge of atleast courtesy or soft skills...

S S

LET THE BUYER BEWARE .... It has been experience more often than not that the price on the shelf is lower than the price rung up at the register. when brought to the attention of a manager he or she adjusts the price that time. On the next visit it starts all over again.