Enterprise Rent-A-Car

Category: Car rental agency in Dover, Delaware

Address: 635 S Bay Rd, Dover, DE 19901, USA

Phone: +13026745553

Opening hours

Sunday: 9AM–1PM

Monday: 7:30AM–6PM

Tuesday: 7:30AM–6PM

Wednesday: 7:30AM–6PM

Thursday: 7:30AM–6PM

Friday: 7:30AM–6PM

Saturday: 9AM–1PM

Reviews

Helen Knight

Jul 7, 2022

The car they gave me , was a ecosport Titanium and it was nothing but a mini coffin. Don't let them rent you that car. It sounded like if I had paid out of pocket I could have had a larger one.. Yes it was holiday weekend but One told me they had a car that I needed the other person after the weekend told me they didnt.I did finally get the van I was promised, it was to late had to cancel plans..

jodie donovan

Jun 22, 2022

I’ve used Enterprise on many occasions. My most recent experience was in the Dover, Delaware store. Great customer service from Brandon! They made a very stressful situation so much better!

Smiley Dee

Jun 9, 2022

Excellent Customer Service. Expressed & Exhibited Great Concern for customer satisfaction before, during and after use of their vehicle (via phone call). My agent was really flexible and accommodating to any of my concerns expressed (i.e. willing to adjust car size, checked for smoke concerns, error in billing and immediately corrected). I'm very satisfied.

Moishe Mintz

Apr 26, 2022

One of the best branches I ever been if not THE BEST! The staff is so kind and welcoming and the manager MATTHEW D. who took care of me personally with a LEGENDARY CUSTOMER SERVICE, I felt in a good hands when ppl in America forgot, since Covid-19 started, how a customer service should look like! Hands up to those guys 👏🏻

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Questions & Answers

Why don't you answer your phone? Been trying to contact you all morning.

Frank Taormina | Mar 22, 2022
Jim Cassidy | Mar 23, 2022

They are short handed. Government paying people to stay home which hurts businesses.

If I had a reservation for 12 noon. Could I come earlier to pick up my rental

Damon nomaD | Apr 12, 2020
Jess Tharp | Apr 13, 2020

Should be able to, call ahead

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how much to rent a car per day

kevin stone | Apr 13, 2019
Jess Tharp | Apr 14, 2019

They changed the rules. You dont need a paystub or bill now.

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Is it possible to pay for a rental car that is being driven by another person?

Tammy P | Apr 13, 2019
Greg Reed | Apr 14, 2019

Yes, you can. It doesn't change the responsibility of the driver, it just lets them keep it longer. Insurance companies extend contracts all the time although the vehicle is still the responsibility of the driver.

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How much does it cost?

Alexis Prudent | Apr 13, 2019
Courtney Mccarty | Apr 14, 2019

The rates are available on their website.

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what types of vehicles are available for rental?

Maria Scott | Apr 13, 2019
Jason Torres | Apr 14, 2019

they range from a Chevy spark to a pathfinder or pick up trucks. also economy vans for large groups . it really depends on your needs. give them a call. But they dont reserve certain cars for anyone. only types of cars

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Hello how you doing ... My is woodly clairvoyant... Looking for a rental ..four days this month

Woodly Clairvoyant | Apr 13, 2019
Ty Bridges | Apr 14, 2019

Just becaefull

Hi how are you ? Hope all are going well in Dover. How much is a rental car per day ? Can I rent one way and drop off at McGuire afb ? Flight due in from Germany about 8pm. Will you be able to leave car for me to pick up since you will be closed ?

Rae McFarlane | Apr 13, 2018
James Rolling | Apr 14, 2018

There MAY be an extra charge to drop off @ certain locations that are different from where you picked it up. Ask first --- federal law says that you have to be over 25 years old to rent a car also.

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How much is deposit

Richard Myers | Apr 13, 2018
James Rolling | Apr 14, 2018

Yes, $400 on a Credit Card, I have never tried to use a Debit card.

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Is there an after hours key drop at this location?

Denise Moore | Apr 13, 2018
Adrian Woodson | Apr 14, 2018

Yes

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