UCHealth Longs Peak Hospital

Will G

Go to Longmont United down the road, they have a competent and caring staff. This hospital is text book unreliable.

Chelsea Kantaris

I got billed after visiting a midwife at this location under poudre valley medical group. Which is not covered In my network even though longs peak hospital is. When I called the billing department as well as the front desk had zero sense of human decency or how to speak to people. When you hang up a call in tears over a simple question you know their management and service is bad. I LOVED my doctor and midwife but feeling very uncomfortable going here again after front office staff treatment.

y c

Came to ER. Tarin was our registered nurse. Very rude, never introduced herself when she came into room. Never mentioned what she was doing when walking in until she was about to put the needle wherever it was going. Never helped patient to get seated up right, just watched as patient struggled. Not offering a hand. That is her job to help people not be scared to do it. Not very happy.

Kathryn Rice

On 10/2/19 I had a bad accident while hiking, and all of the staff at Longs Peak were excellent! That was a great ER experience and afterwards I would’ve recommended that hospital to anyone. This time, on 9/1/22, my experience was sadly the exact opposite. I went into anaphylactic shock with every one of those related symptoms, took an antihistamine and came in as soon as I got my vision back (loss of vision, as well as difficulty breathing, were only two of the severe symptoms I was experiencing). I arrived after 4:00am, during a non-busy time. I had to wait at least 20 minutes before I even saw a nurse, while having trouble breathing and barely being able to talk because my tongue and lips were so swollen. When a nurse came and got me, the medical staff inside were moving around slowly, laughing and cracking jokes. The nurse was okay but I needed to repeat myself a few times to her because she wasn’t listening very well. I had to wait awhile longer before Dr. Denison came in. When he finally appeared he said casually, “So you think you’re having an allergic reaction?” Dr. Denison seemed unconcerned that I was just coming out of a life-threatening allergic reaction. He didn’t listen very well, and he checked my throat but nothing else. He didn’t give me epinephrine, and he didn’t even give me an Epi-Pen to provide basic protection for the next time I go into anaphylactic shock. It was a disappointing experience and I wouldn’t recommend anyone to see that doctor in an emergency. Like I said, it was the opposite of my experience in 2019. I’m sure the staff are tired and burnt out turn from Covid but otherwise I’m not sure what could’ve happened to change Longs Peak ER so drastically in only a few years. Maybe it was just a bad night for the staff, or maybe he’s just not the right doctor to see in the event of an emergency allergic reaction.