WoodSpring Suites Virginia Beach

Darlene Prichard

I haven't stayed here in a long time. It looks like some amazing handicap accessibly items have been installed. That's most important in the bathroom area. Thank's for considering our needs.

Olivia Gray

Due to booking difficulty, we were charged an extra day for no reason when we didn’t even stay the day we were charged because we were out of towners had to get back home. We didn’t even get the room we requested and were put on a full bed with no pillows and a sheet like blanket. The room smelled like mildew, and the A/C didn’t work. No towels were placed in the room for showering, and front desk made checking in more difficult then it already was. After trying to explain what happened with the booking, they pretty much just said sorry and left it as that. 100%, don’t recommend this place.

Anthony Pedicone

Overall, I would not recommend this hotel unless you are okay with a subpar experience, and are only using the room for sleeping/showering. Multiple guests, including myself, made complaints about their rooms to the front desk staff, and were not handled in a timely manner and the staff was dismissive. Pros: -Centrally located between Norfolk, Virginia Beach boardwalk, and other local attractions. -Kitchenette was convenient for bringing back meals. -Air Conditioner worked well throughout the stay. Cons: -Bed was uncomfortable and the frame was bent in the lower right corner, making it feel a little unsafe. -Bathroom toilet seat was loose upon check-in, and the tank did not always fill up after flushing. -Cigarette smoke smell permeated from the lower floor to our floor, which was designated non-smoking. -Front desk staff were not easily accessible or helpful when expressing concerns. - Frequently found small bugs such as crickets and other beetle-like insects primarily in the bathroom. -Our room was clean at first glance, but we noticed the floor was sticky in places, and there were stains on the wall.

Kina Wiggins

This is a pet friendly hotel and it shows. The room we stayed in smelled of pet pee the entire time even after management "claimed" to have shampooed the carpet when we left for a few hours it made it worse. Roaches, Roaches, Roaches everywhere. The staff was friendly but they really need to fix those issues above. My husband complained and the company offered us some points for our stay. I will NOT be staying here again. Very disappointed especially given the Stars this hotel has.