Rocky Mountain Power

Category: Electric utility company

Address: 1407 W N Temple St, Salt Lake City, UT 84116, USA

Phone: +18882217070

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Manuel Aguilar

Sep 21, 2022

These guys are an absolute joke. They won't let me pay my bill, but will still charge me and will probably turn off my power.

Chris Unthank

Sep 9, 2022

Our power recently went out. Your service department got right on it and had our power restored very quickly. Very good service thank you.

Jenae Boyer

Sep 9, 2022

This company is dishonest they make you take other peoples debit then they turn around and send you to Express Recovery who works with Edwin Perry who go after you wedges because thy can’t sever their court appears until they get their way

Parker Bode

Sep 7, 2022

Zero customer care. If I could rate them less than 1 star I would.

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Questions & Answers

Any idea when our power will be back?

Anelia Lattanzi | Oct 3, 2020
Dan Stoffers | Jan 6, 2022

When will power be back on

1100W block of 400N is without power. When will it be back on?

Scott Schram | Oct 3, 2020
Scott Schram | Oct 3, 2020

It's back on as of 11:28 pm

my husband died in June and I need to change the account into my name.

Bruce Higley | Sep 3, 2022
Aaron J | Sep 3, 2022

Very sorry for your loss. RMP toll free customer service is 888-221-7070.

We already have solar panels, but no battery pack to store energy. Can we apply for installation of a battery pack, without solar panels, since we already have solar panels?

Tim Rule | Aug 4, 2022
Travis Wright | Aug 4, 2022

Rocky Mountain power doesn’t install solar or local batteries. You will need to find a 3rd party contractor to do this install

Are the EV chargers in your parking lot available to the public?

Steve Pappas | May 6, 2022
Travis Wright | May 6, 2022

Those chargers are open to the public.

How to pay on line

Ann Lickey | Nov 7, 2021
Rocky Mountain Power | Nov 7, 2021

Hi Ann - You can pay online at www.rockymountainpower.net/pay. If you have questions, please give us call at 1-888-221-7070. Thank you!

how are meters read? i've never seen a meter reader.

Stephen Meier | Oct 3, 2021
Ami Kristine | Oct 3, 2021

They are radio frequency meters so all RMP has to do is drive by in the area and all the meters in that area download to their truck and is uploaded back to RMP. And then you are billed for your usage within a few days.

How after six days of no power can the response be "We're assessing the situation"???

Matthew Wybrow | Oct 3, 2020
Josh Shurtz | Oct 3, 2020

We are still finding trees on top of the lines we're cutting them as fast as we can around the clock

I keep getting info on Racky mountain Power Solar panels. I don’t see any information on the website. I do not want to get caught up in a scam. Does Rocky Mountain power truly have a program and if so. How do I look into it

Bonnie Webb | Oct 3, 2020
Ian Hoag | Oct 3, 2020

I get those too. They seem like a scam, or at best dishonest advertising in which case I wouldn't trust them anyway. The RMP rate schedule (how they bill you) that gives you credit for new customer sited solar generation is Schedule 136. Look up the "Customer generation" page under "Savings & Energy Choices" on RMP's website. Another option offered by RMP is the Utah Subscriber Solar Program, which is not always available, but there are "blocks" available right now.

Is this sites address of the place you can pay cash? Or all Payments have to be A money order? In need of making payment, now.

lamorra | Oct 3, 2020
Rocky Mountain Power | Oct 3, 2020

Hello - For a list of pay stations that accept cash, please visit https://www.rockymountainpower.net/my-account/payments/pay-in-person.html or call us at 1-888-221-7070.

Do you get a better rate to install mini split systems to cool and heat your home

Dale Widdison | Oct 3, 2020
Patricia Worthen | Oct 3, 2020

No

My brother died, how do I get the power transferred back to his landlord.

Paula Breitenbach | Oct 3, 2020
Ami Kristine | Oct 3, 2020

Call the power company and they submit the info to have the account closed.

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Can you tell me if 714 Fleetwood Dr would use Rocky Mountain Power or another utility company?

Vonnie Hoopes | Oct 3, 2020
Chad Bhongir | Oct 3, 2020

Rocky mountain power

how to finds average power to a property

Fred Repman | Oct 3, 2020
Ami Kristine | Oct 3, 2020

You can call customer service to inquire in the average power used for a property.

I want to add my husband's name to my electric bill, how do I do that?

Alberta Tiedermann | Oct 3, 2020
katie Hamblin | Oct 3, 2020

You can ask them to add his name!

How can we get a power pole moved?

Nancy James | Oct 3, 2020
chuck tack | Oct 3, 2020

Reach out to the company as they have business leaders for different areas that can talk with you about what it takes to do just that.

Why did the power go out in Marriott slaterville on pioneer rd

susan turnbow | Oct 3, 2020
Darrell Lewis | Oct 3, 2020

Contractors hit primary line with equipment. Took the line down.

do you still pick up old refridgerators

Jerry Greene | Oct 3, 2020
Bryan Anderson | Oct 3, 2020

Nope

Canyon rim has no power.... tranformer blew??

Angie Jacobs | Oct 4, 2019
Lee Nielsen | Oct 4, 2019

For information on reporting outages or looking at existing outages, please refer to the Outages & Safety page for Rocky Mountain Power https://www.rockymountainpower.net/outages-safety.html

When is the bill arriving?

Eila Cagle | Oct 4, 2019
Travis Wright | Oct 4, 2019

Customer service line can answer that for you 888-221-7070

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Does the power company provide trimming of or removing a tree close to power lines we have a 97 year old woman who has a tree in her backyard.

Elaine Lozano | Oct 4, 2019
Lee Nielsen | Oct 4, 2019

If there is a tree that has branches too close to a powerline, you can contact them and inform them of the hazard. I don't know for sure how they will go about it, but they will at least get something done about it Their website has more information. Just put 'tree's in the search on the site, and the customer service should have more as well :)

Do you service bountiful.

* la | Oct 4, 2019
Travis Wright | Oct 4, 2019

Bountiful has it's own power company, not serviced by rocky mountain power

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We are moving....when do we change our bill information?

Leslie Meyer | Oct 4, 2019
Travis Wright | Oct 4, 2019

Call the customer service line, they can help. When I have moved in the past, I just called with my move out date on the old place and the move in date on the new.

Is it possible to connect a portable generator to supply power during a power outage?

Jeffrey Ford | Oct 4, 2019
Ian Hoag | Oct 4, 2019

It's not recommended. It could energize the lines that crews are working on and when power is restored it can destroy your generator.

How do i register for the snow blower? I am 80 yrs old and really need

Angie Church | Oct 4, 2019
Kaleb Kunzler | Oct 4, 2019

https://www.ucair.org/show-ucair-snow-blower-exchange/

When power goes out should we turn off anything in home so we so we don't have any shortages when power goes back on.

Dianne Parkinson | Oct 4, 2018
Steven Smith | Oct 4, 2018

I would turn off things that might damage something if they start unexpectedly, like electric stoves, fans, machinery, etc.

What is the cost to run power to a lot for building a house?

Stephen Teuscher | Oct 4, 2018
Aaron J | Oct 4, 2018

Please contact the company via the customer contact center. They will get you in touch with an estimator. Thanks!

Do you still have a program to remove refrigerator/freezer you want to get rid of?

S B | Oct 4, 2018
Aaron Robertson | Oct 4, 2018

No, but you can call to verify

My solar system produced more than I needed last month and I show a credit. I know that this is only usable for a period of 1 year. In what month do I lose cumulative credit?

Raleigh Fehr | Oct 4, 2018
Aaron J | Oct 4, 2018

I would suggest calling customer service. They will for sure have the correct information. 👍

What is the mix of power generation sources (coal, gas, solar, etc.) at RMP?

Sandi Orlob | Oct 4, 2018
David D | Oct 4, 2018

Rocky Mountain Power is a division of PacifiCorp, which owns and uses coal, gas, geothermal, wind, hydroelectric and solar generating resources.

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what is the payee name for rocky mountain power if I want to pay online with Wells Fargo

Maryse Brulotte | Oct 4, 2018
Jesse | Oct 4, 2018

I would assume Rocky Mountain Power or RMP

Can you switch to a different power company?

Sara Preston | Oct 4, 2017
christine caltabiano | Oct 4, 2018

Nope

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