The Salvation Army

Category: Religious organization

Address: 400 N Orange St, Wilmington, DE 19801, USA

Phone: +13024720700

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Juicebox Jay

Apr 24, 2022

Never stayed at a worst place. Please don't stay here they will try and evict you in 2 months time. To not give the first month's and security they promise. Longest u can stay here is 9 months!. They kept breaking My items and putting holes in the stuff I kept here. It isn't worth the hassle staying here. Because you'll end up spending more money. Because dinner is only a hour you can't bring food inside either. So then you'll be starving too. Director cryhstall. Is evil for no reason .

Justme baby

Mar 19, 2022

This is the worst place you not not donate anything to them.

True Purpose JasBTru2Christ

Dec 14, 2021

Don’t donate to this place they don’t help anyone someone’s stealing company funds and donations on the inside. They don’t help anyone in the community.

KARMA CLAY

Dec 22, 2019

This is one of the worst shelters in the state of Delaware. Their supposed counselors are allowed to holler at, and belittle the homeless population that stays there in front of their children. My daughter's and I resided at the Salvation Army for a very short time. When my daughter's and I arrived at the Salvation Army, the counselor that was assigned to our case was out for a few days. The Salvation Army by law is required to complete all intake paperwork within the first few days that the resident arrives at the shelter. That wasn't done. (The counselor I'm speaking of is black with dreads). When the counselor arrived she wanted me to falsify paperwork, and sign the paperwork with a date other than the date that my family and I arrived there. She also left a note for me at the front desk stating that she needed to speak with me the following day, so that I could sign the falsified paperwork, and complete my families intake. She left her phone number on the note, I called her back and left her a very respectful voicemail stating that I could not meet with her at the time she requested (with absolutely no notice) because my daughters transportation was not set up yet, and I needed to take my daughter to school on the bus. When she arrived to work on that day, she knocked on the room door and I opened it. She was one of the most nasty, rude, ghetto, unprofessional people I had ever met in my life. She felt like her meeting was more important than my daughter's education. I told her that she gave me the meeting time with absolutely no notice, and my daughter's education came first. I told her that I did not like how she was speaking to me in front of my children (who barely got any sleep that night because it was freezing inside of the room, we all had to sleep with our coats on under the blankets). She then stated that, "nobody asked me to come there, and if I didn't like it I could leave". I reported her conduct immediately to the supposed director (who was of African descent, which was evident from her pronunciation of certain words). The director did absolutely nothing! As I was in the office the maintenance man came into the directors office and said that the people in the office were complaining that it was too hot in the building, so he turned the heat down. In the office! They went home every night! So because they complained we froze every night! By this time both of my daughter's and I had developed bad colds from how cold the room was every night. The Salvation Army has a policy that all residents have to leave between 12-4. I called downstairs, I told them that were all sick, I didn't have the strength to be outside from 10 to 4 with two sick children. They said I still had to leave, they told me to take my children to the hospital. This was the first time in life that I was so sick that I needed a prescribed cough medicine. All because of this shelter! That was the last day we stayed there. I took my children back to the motel, I had to struggle to pay for it daily, but at least my daughters had heat. My daughter's both were sick for an entire week! I reported the Salvation Army to license and inspection for the heat, and I also reported them to the Carvel State building housing discrimination office for Discrimination because of how they allowed their counselor to speak to me in front of my children. She should be fired! She should not be working in that environment! If there are any other people who stayed there, and were treated the same way by this counselor or any counselor there, please report them to the housing discrimination office at the Carvel State service building. There is strength in numbers, if more people report the way the Salvation Army is allowing their counselors to abuse people, they will be held accountable for their actions, and to the people that work in the office at the Salvation Army, remember that every time you complain, your causing a child to freeze at night until the point where their sick! How absolutely selfish!

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Questions & Answers

What is telephone number of location in Wilmington for residency??

Jim Gill | Oct 4, 2018
Jeff Bennett | Oct 4, 2018

302 654 8808 ex 139

When does Christmas assistant begin

Omayra Morales | Jan 6, 2022
Jake Hill | Jan 6, 2022

Its actually over with. Sign up for this was ended in November

are you accepting donations now

Charles Haaf Jr | Oct 3, 2020
Lawrence Gately | Oct 3, 2020

Yes we are

Does this location offer pick up?

Gia North | Oct 4, 2018
Jeff Bennett | Oct 4, 2018

The 302 654 8808 x 116 is correct but they will only give you the main call center number which sorry i dont remember the call center handles furniture pick up car donations ext. or you can always drop of anything everything if you can on the dock behind the thirft store if can bring here

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What is address of warehouse..rooming bldg...that houses homeless??

Jim Gill | Oct 4, 2018
Jeff Bennett | Oct 4, 2018

The corps on 5th street handles the homeless if theres a bed the Salvation army on market st is an aldult rehabilitation center its a 6 to 9 month program

My wife and I are expecting a baby in next few weeks currently living with my in-laws bit situation has become unlivable the closer to the babies arrival. We are looking for assistance for security deposit. What kind of help could you offer

Scott Dixon | Oct 4, 2018
Jeff Bennett | Oct 4, 2018

You would to get into contact with salvation army corps for this one the adult rehabilitation center and thrift store cant help

Are u open tonight for the homeless

Dan Oakes | Oct 4, 2018
Sharis Purnell | Oct 4, 2018

No not tonight

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