Shoe Dept. Encore

Category: Shoe store in Winchester, Virginia

Address: Apple Blossom Mall, 1850 Apple Blossom Dr Ste 71, Winchester, VA 22601, USA

Phone: +15406781330

Opening hours

Sunday: 12–6PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Dennis Talbert

Jul 27, 2022

Big selection

Frances Kondwros

May 31, 2022

On May 31 at 5:30 pm the gate is down and 2 employees are straightening the shelves. 3 customers have approached since I've been typing this. What a shame

Diane Holmes

Apr 11, 2022

Hard to distinguish between medium and wide width shoes. Took me several minutes to find.

Marie Griffith

Apr 9, 2022

Called to asked if they carried shoes for disabled people ie Velcro Shoes Was told to come in store to be helped. I live far away. Best customer service ever.

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 3, 2022
Shoe Dept. Encore | Sep 3, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 3, 2022
Shoe Dept. Encore | Sep 3, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Sep 3, 2022
Shoe Dept. Encore | Sep 3, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

I lost my receipt and need to return shoes, what are my options?

Shoe Dept. Encore | Sep 3, 2022
Gabriela Saldivia | Sep 19, 2022

Bring shoes and receipt to store

Do they sell Bobs by Skechers

Karen Campbell | May 6, 2022
Wil Notto | May 6, 2022

Not sure about this location. Hagerstown may have it.

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Do you sale white high top Reebok shoes

Hancock Motors | Oct 4, 2019
Michelle Boyles | Oct 4, 2019

I believe they do

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