Address: 145 E 32nd St 6th floor, New York, NY 10016, USA
Phone: +12127799207
Sunday: 9AM–1PM
Monday: 8:30AM–6PM
Tuesday: 8:30AM–6PM
Wednesday: 8:30AM–6PM
Thursday: 8:30AM–6PM
Friday: 8:30AM–6PM
Saturday: 9AM–1PM
Stephanie Gonzalez Pantaleon
Zero stars. My brother goes to this place for outpatient detox. He was recently turned away, denied service because he’s been “in and out” of the place too many times. Anyone working in addiction places would know that it’s a chronic disease that is hard to get rid off. It’s not a one shot deal where the patient will immediately get better. It’s a disease that is there for many years. My brother doesn’t trust a lot of people, and he has trouble committing still for inpatient. But when I spoke with the receptionist and the staff, they give me a judgmental tone. He had a treatment plan here for anxiety and was going to be starting cognitive therapy. I was under the impression that centers like these exist to help addiction for people on all stages of life. The fact that Parallax discounted his treatment because of an issue he has with his addiction, means this place only wants numbers and cares to look good in public but would discard you if you are a “failed case.” When I call I never get a call back or clear answers to their decisions, and when my brother calls someone always give him the turn around and never calls him back. These people are playing around and not serious. I already filed a complaint, while my brother should be ready for inpatient there’s no reason to deny him service if he wants help in getting sober as outpatient. Anyways I warned you guys about what Parallex does with the “failed cases.” Be warned.
M S
Extremely helpful, supportive and professional staff that offer expert detox support. Everyone from the front desk to all the staff I saw, there was a judgement free zone. Highly recommend
Joe Manna
I had a very bad experience during my appointment there. Someone at the front desk told me she would help me and make sure I got treatment but I got treated very badly. Everyone there seems very confused and they don't seem to work well. I couldn't finish the treatment because I wasn't sure who to trust. I might try again but the front desk staff is so bad I would be afraid. I saw some people talking about a really kind and good referral person, I don't know if she was there that day. my referral call was a nightmare. I don't recommend a place where people don't like their jobs.
None None
I've had a sour taste in my mouth from the substandard treatment I have received. Had it been up to par as it was here-my journey may have not included so many years wasted. Staff was educated and I was made to feel respected, heard and supported. The only critique's I have is I would have preferred direct linkage to aftercare versus referrals. I've unfortunately been one of those get lost in the cracks people (it sucks) as I'm in bumble f queens far from transpo, far from any providers so setting something up is a process and more often than not with the immediate necessities ( RX refills) I have run out more than once and this in and of itself has caused immense setbacks. The second is it did seem much of the staff was in support of a certain treatment outcome that I was personally on the fence about. I felt pressured to commit to it, but inevitably did not. Perhaps my error for not expressing my ambivalence earlier, but I personally like to have room for more than one option and to have that plan supported even if it may not be their choice for me. However, being unable to hide a preference isn't necessarily a bad thing.
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Best way for an appointment is to connect with us by phone at 212-779-9207.
Yes! Absolutely. We can help kick it for good!
Yes, we do!! All Medicaid plans are accepted.
Hello! Thanks so much for your question! Parallax Center will utilize a unique non-opioid detox protocol to safely and comfortably withdraw from an opioid dependency. If needed, a benzo taper may be utilized. Additionally, alcohol detox is available, as well as the poly-substance withdrawal. Please call us at 212-779-9207 to speak to someone in admissions for details.
Hello, thanks for your inquiry! The medication regimen is tailored for each patient with the goal to relieve an individual's withdrawal symptoms and may be changing throughout the detoxification procedure, depending on the reported symptoms. We encourage you to call us at 212-779-9207 and speak to Raj at admissions for detailed information. Best in heath, Parallax Center's Team
Hello, thank you for your question! We can help taper off. Please call us for details.
Good morning, thank you for your question! Parallax Center utilizes a proprietary method of non-opioid detox protocol, during which non-habit forming medications are used. Medication regimen is tailored according to each individual's needs, as evidenced by self reported and expected withdrawal symptoms. The goal of the medications is to ameliorate any such withdrawal symptoms. Vivitrol and its oral version Naltrexone are available as well! To obtain additional details, I encourage you to contact us to 212-779-9207 to speak to Raj or any other available staff member in admissions department.
Thank you for answer..I have literally been taking for 200 mg capsules all of Neurontin Gabapentin every couple of hours to stay somewhat sane within the methadone detox
Thanks for your question! Unfortunately, just Medcare is not a payor for the services we provide, however, we were able to tap into the some supplementary policies' benefits in the past. We typically would refer patients covered by just Medicare to an inpatient facility. We also do work with all types of Medicaid. We'll be happy to provide additional details, please call us at 212-779-9207 to speak to Raj in admissions. Best, Parallax Center's Team
Hi Cam! Thank you for your question. We do offer an outpatient detoxification for alcohol. To find out more about our services and to begin assessing whether they are appropriate for you, we encourage you to give us a call at 212-779-9207. We look forward to hearing from you!
Hello, thank you for your inquiry. Parallax Center treats alcohol addiction. As a part of treatment, there is some assistance with job readiness and long term housing, however, this is not the primary goal of the sessions. The objective of the program is establishing sober skills, relapse prevention and behavior modification and medication assisted treatment. Please call us to speak with Barbara in admission for detailed information @ 212-779-9207.
Dear Joanne: Thank you for your question! MetroCards are available to Medicaid enrollees as a part of their health benefit package.
Thank you so much for your question! We accept patients with self-pay. Please call 212-779-9207 for additional detailed information.
Hello, unfortunately Parallax only has one location in NYC. We are not aware of similar treatment in PR. You may try to look for a Vivitrol provider through their website: https://www.vivitrol.com/find-a-treatment-provider Hope this helps.
we do!
Thank you for your inquiry! Parallax Center accepts most of the available health plans. If a patient isn't covered by any health plan, we will offer a self-pay rate. Please call us at 212-779-9207 for admissions department to discuss. Best in heath, Parallax Center's team.
Hello, thanks for your inquiry! Yes we do!
Hello! Thanks for your inquiry. Methadone is a long-acting opiate, resulting in a longer withdrawal time. Typically 18 or more days are required for a safe and comfortable withdrawal.
Hello, thank you for your question! Parallax is an outpatient facility and may provide treatment for dependence on this substance on an outpatient basis. For an inpatient program, it is recommended to consult with the health plan for in-network inpatient providers.
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