Address: 510 Madison Ave, New York, NY 10022, USA
Phone: +12123553718
Sunday: 12–5PM
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–6PM
Edgardo Gallardo
Open on Sundays and only has Grand Seiko. Not Seiko watches.
Benjamin Durham
I really enjoy working with Ivan. Great customer service & enjoyable buying experience. And of course, the GS watches are awesome.
Eyaz A
Another great experience at the Grand Seiko Boutique. Many thanks to Weston for the excellent and professional service. He is extremely patient, courteous and highly passionate. He has a wealth of knowledge. Every detail I asked about the GS timepieces he was able to answer. Now I have the limited edition cosmo blue chronograph added to my white birch. Superb quality being produced for the evolution 9 series. Can’t wait to see what they release next in that series!
Ed Mays
I’ve been coming to this boutique for the last few years and every time it has been an absolute pleasure. The staff is knowledgeable, passionate and approachable. Most importantly they aren’t pushy and just trying to make a sale. While the whole staff is great I want to single out Weston Phillips. He is the epitome of how a watch brand professional should be. If you’re in NYC I highly recommend you stop by this location. You won’t be disappointed.
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I dont think they could fo anything morr than replacing a battery or strap. But i do think they can send it to the US repair depot for you. Call them they are very helpfull
No, there is no shopping on line in this store
They don't repair on the spot but can accept repairs to be forwarded to the authorized serving center.
Go to the seiko store at 501 Madison ave. All they have is seiko. They are the most knowledgeable about seiko watches. They can answer all your questions unlike Macy's or Bloomingdale's who can never answer your questions.
I was there and it looks like they are just selling the watches. But I'm sure they can point you to the next certfied Seiko repair shop or send your watch in for repair.
They have 3 shelves of grand seiko. Call them to find out
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