Johnston RV Center

R. Reed

I had the displeasure of having to contact this business on behalf of a client. When the client went in, they told her the only way to get the financing approval process started is for her to put down a $500.00 refundable deposit. This is absolutely false! (If any company asks for money upfront before trying to secure financing, RUN! Run very fast and far away!!! I spoke with the Desk Manager, Steve Anderson. He was not only rude and disrespectful to the client, he was rude and disrespectful to me! I will never recommend anyone to patronize this company!

Derek Neely

Marcus was our salesman and he did a fantastic job at finding just what my wife wanted. We have been out both weekends that we've had it and are so happy with our Forrest River Cherokee!

Sall Bethal

Words cannot describe the stress this dealership put me through. I saved my hard earned money for years to buy and new camper, and a nightmare ensued from the minute I pulled it out of their lot. They force you to purchase the hitch system from them, and they installed it WRONG! The minute I drove it off their lot I could tell something was wrong, my vehicle could barely pull the weight, and there was drag going downhill! When I got home I could tell the hitch system was installed wrong, sent photos(these two same photos I posted here) to the dealership and was ASSURED via emails that is was supposed to look like this and was supposed to be crooked! (yes I have it all saved in emails!) I even called again later with my concerns, was told the same thing it was fine. Fast forward pulling the camper 1000 miles, and then I had to take things into my own hands (yes I am a single woman not a mechanic) I had to contact the manufacture of the hitch system. Indeed it was put on INCORRECTLY! I had to pay to fix it, but not only did it cause major damage to my vehicle, it caused damage to the camper! My vehicle is ruined and so is this camper that was brand spanking new. I was basically pulling 3 times the weight my vehicle could pull, and it was making the camper go down the road crooked to one side and my vehicle was going down the road being pulled in the opposite direction. It was a nightmare! The dealership (yes I spoke to the owner) they are denying ANY responsibility and I am left now to sue them. What should of been a wonderful experience has from minute one been a nightmare and cost me now over 50k in damages!

Rusty Romine

We purchased a 2022 Cardinal from Johnston in early March. Since then it has been in the shop more than in our possession but that is not the fault of the people at Johnston RV, especially their service center. I cannot speak highly enough about Sabrina and the others at the service center who are always helpful and friendly when I call them. Many campers built during covid were put together poorly or just simply lacked quality control and while we unfortunately have purchased one with issues, the customer service we have received from the Service Center at Johnston RV is excellent high quality.