The UPS Store

Rachel Kirschmann

Here's my one star review. I asked the gentleman if they do flat rate shipping, and his response was "we're not the post office." There's a c word that would well describe his attitude. Too bad the other people there were extremely helpful but because of that man I will not be returning. **Edit: yes, ups does offer flat rate. Someone should do this man's job for him. He lost customers for his entire business and multiple times from what I'm seeing in the reviews.** Also, the UPS store response to this comment does not address the Crux of the issue. "We're not the post office" was the response I received by the employee versus simply politely and respectfully responding to my question. Glad to see that the UPS store would rather double down than just apologize for improper behavior

terry frye

I was helped by a gentleman named Derek. He was very knowledgeable of his job. He was extremely kind and courteous. I appreciate the effort Derek applies doing his job. His skills were right on!

Andrea Maggard

Always helpful with getting packages sent off.

Connie CARROLL

I could cry that Cindy is gone! She was SO VERY HELPFUL AND PATIENT!! The short, Hispanic man is RUDE, IMPATIENT AND DOWNRIGHT HATEFUL! THE OWNERS NEED TO FIRE HIM AND GET ANOTHER CINDY OR KATE, who was there awhile back. There is NO CUSTOMER SERVICE FROM HIM! WE ARE LOOKING INTO DRIVING FURTHER TO A DIFFERENT UPS STORE SO WE CAN GET HELPFUL CUSTOMER SERVICE! PLEASE REPLACE HIM!! PLEASE! IMPATIENT, AND DOWNRIGHT