Address: 1032 W Eastland Ave, Nashville, TN 37206, USA
Phone: +16157503701
Sunday: 11AM–5PM
Monday: Closed
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Nicole Fillmore
It makes me very sad to have to do this but this is based on more than 1 experience. The front desk just doesn’t care or is very unorganized. As a somewhat repeat customer I shouldn’t be getting 3 phone calls, 4 text messages, and 3 emails to confirm my appointment. That I made. I reached out to who I can assume is the manager and she was not very pleasant. Gave me a little excuse and basically said “now that I’ve confirmed”, which I had done multiple prior to that and I have the screenshots with the time stamp to prove. Outside of that, on multiple occasions, when I walk in, I’m told to go to the back. Awesome, however, no one comes to tell you that you can put your things in a locker and change into a robe (even when you’re having multiple treatments!!). I had to go ask the front desk AGAIN if I should do this. She said, “sure, if you want”. Treatments themselves: My facial, absolutely amazing. She asked the proper questions and just genuinely cared. My massage, it was fine, I was relaxed , however, I heard my therapist speak about “not really knowing” the special that I chose while she was at the bar and I was in the waiting room. She did a fine job but she did not ask me how I was feeling, problem areas, etc. she even left the room like 10 minutes in. Again, she was fine and being in this field myself, I ALWAYS appreciate people and their intent. The amount of money I spent this day makes me sick and ONLY because the way the place as a whole makes you feel (with exception of the esthetician, she’s amazing). They simply don’t care that much because they don’t need you or your money apparently. I was there for a birthday treat after a very personal and hard year. But I know they most likely don’t care.
Krista Riddle
Love the new space- comforting, cozy, elegant and spacious! Going here for spa treatments is like a mini get away where I'm pampered, quality services and amazing staff!
Kara Ford
Did the mudroom and a massage. Very relaxing.
Kim Pratcher
Absolutely loved it. Lauren was wonderful.
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Yes in the front, but it is limited. There is a lot of parking in the lot next door.
No. Better
Private
No, but everything was amazing and I think you won't be disappointed without a jacuzzi
If you book the mudlounge service they let you. Otherwise the sauna is reserved for the Mudlounge guests. You could just steam but it's $55 per person, $65 for one. Hope this helps!!
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