Hampton Inn Louisville-Northeast

James

Positive: The staff were amazing! We spent a few hours in the pool with the grandchildren. Breakfast was good. And they have a beautiful pond you can fish in, with a catch and release policy. Also have poles you can sign out. Great travel experience. Negative: Not really.

Andrea Currie

Housekeeping available upon request, yeah right. Requested day before. Asked three times day they were supposed to come. Was assured room would be cleaned, they never did show up. The next day asked again was told they would come. All they did was drop towels. Digital Key never worked. Breakfast staff did not keep things full an hour before it ended everything was empty. Updated rooms, quiet, nice outdoor pool, but the lack of service knocked down what should be a five star review

Samantha Eam

The restricted the pool access I necessarily to guests. Had to get a separate key card for the pool to use it and turn it back in. That’s the only hotel we’ve had to do that and did not feel welcomed or like guests since we were “monitored”.

Mark Murphy

THIS is what all Hampton Inns should be but aren’t, unfortunately, nowadays. Except for the occasional housekeeping-overlooked dusty surface, everything is as it should be. Truly a comfortable-to-stay-at location. We’re learning that you really need to look at the Google Review of a Hampton Inn property you’re planning to stay at and not merely trust that it will meet Hilton standards. Clearly, Hilton is letting some properties/owners slide (e.g. Hampton Inn - Bowling Green).