Everything But The House (EBTH)

Roxane Oswald

You know, in the past I would have given this website at least four stars.... I am deeply disappointed to see that since I first learned about this site, which was several years ago, they've decided to hike up their shipping rates unbelievably. I mean, come on, they're located in Ohio, why does it cost $23 to have a ring shipped from their auction house to an Ohio address? Then they have that fake shipping calculator ..Really? Why even bother? Why not just say all shipping starts at $23 because everything I clicked on said at least that much...SMH They know you have people that buy and resell shopping on there, Why would they not at least offer the option to do combined shipping?? It's really sad to see this.. the more successful a business gets, the more they try to take... you would think it would be the other way around. They really ought to be ashamed of themselves. I used to buy stuff on there and not even look at the shipping... just bid on whatever I liked, but not anymore. I won't be buying a lot of items from there in the future unless it's something I really really want for myself and not to resell because there's certainly no room to make any money. And I lump Goodwill in with them.. they got online and made Forbes list and now they're just gouging people with that shipping and their prices. And you know EBTH not only are you cheating the customers, but you're cheating the people that you're doing the auctions for to begin with because it's deterring people from bidding.. I know it's deterred me. It's the difference between something that sells and something you end up having to sit on because you were too greedy on the postage.

C Jones

Bought a reproduction that EBTH misrepresented as original by artist. Disputed with the Better Business Bureau and worked! Got my money back. Buyers should file a claim with BBB if EBTH ever tries to screw you over. Artists should STOP selling through EBTH for your own sakes.

Linda Quigley

Shipping is insanely expensive, maybe because they overwrap everything...when things are lost you wait 30 days, then they begin the process of your refund. So you are paying interest for a loooooooooong time for nothing.

C Smith

Quality has gone way down. It used to be an aspiring auction house, but now it feels like a step up from Goodwill. In fact, you get better prices and service at Goodwill, and you can return stuff that is defective or doesn't match the description. As a seller, I would recommend going somewhere else, since the fees here are ridiculous, and you get screwed by their policies