Aspen Dental

Aubrey Prokowich

My husband came here last week needing a loose implant fixed. During the exam, they messed with his surrounding implants, loosening them in the process when they were just fine to begin with!! He left here with more damage than he came in with, plus a quote for thousands of dollars of work he MIGHT need in the future. Nothing was done or suggested to fix the immediate problem, even though he was clearly in pain and having a hard time eating. Now it’s so much worse. This place does not care about you or how much pain you are in. They are scam artists who only want your money. Run away from this place and don’t look back.

Brandon McGeary

Dr. Tucker was absolutely amazing. Not only was she personal and made you feel comfortable but she's very professional and a true artist at what she does. She performed quite the technical procedure and saved my tooth! Thank you, Dr. Tucker!

Allyson Yarra

Should have run out the door months ago. The dentist told me I needed Invisalign due to my bite and absolutely insisted I get an implant instead of a bridge for a missing tooth and basically laughed at me when I said I wanted a bridge. Upon seeing the oral surgeon, he told me I absolutely do not need Invisalign and that the bridge route was less invasive and less expensive and a totally viable option. It felt as if Aspen Dental didn't make enough money from scamming everyone and trying to badger them into the most expensive possible route of treatment. After booking the bridge appointments, they cancelled on me not once, not twice, but three times. Apparently this was due to the lab making the bridge. If you had doubts about their ability to make the bridge on time, perhaps schedule the appointment further out? One time they cancelled because they realized the bridge was "falling apart" and made of the "wrong materials." I asked the receptionist what would happen if it fell apart while in my mouth. Would I get my $6,000 back? She looked at me like I had five heads. The best was when they called to confirm an appointment that week for a cleaning but I had to cancel because I moved across the country. The receptionist's response was "is there any particular reason you chose not to tell us?" Is there any particular reason your office pushes patients to choose the most expensive procedures possible and habitually cancels appointments? The Auburn, MA office was just fine, but I will be staying away from Aspen Dental for good.

Marie Hyde

Aspen dental has history of unfair deceptive billing practices. I went to purchase dentures and was quoted a price inclusive of a participating provided discount and the amount that my insurance company would pay out. My insurance company did in fact pay out the amount that they said they would. I paid the balance minus the participating provider discount in cash. One month later I receive a bill for the participating provider amount equaling $773. Right now I'm getting to run around as to why I have to pay this participating provider amount. I had communicated to the office person that I did not want to Bill and feel very deceived as if I would have known that I would have had to pay another $773 I would have gone to another dental establishment. In addition the dentures are not the greatest I have to purchase another pair of dentures from another dental establishment. As with any large corporation I am currently being given the runaround but I will pay these people $1 a month to keep it off my credit report and I will not pay them a sent more.