EFCU Financial - Prairieville Branch

The Bearded Adventurer

Very unorganized and they have very questionable practices.. I do not see them being in business long.

Trina Bankston

Worst customer service. Everytime I go to make deposits I have to wait! Today was no different! The tellers are rude! No type of customer service! Today I waited 30 minutes to deposit checks into my daughters account. I am on the account and make deposits every other week. I opened this account for my daughter when she was 16. And have been depositing in it for 5 years now! Today “Their system froze up” yet everyone else was in and out while I had to wait. No explanation. Nothing. Until I pressed the button to ask if I could have my items back so that I could go elsewhere. Then a completely different teller says “I’d be more than happy to send your items back. Her computer froze in the middle of your transaction. If it does go through I can cancel it” Absolutely horrible service! I am a VP of a large hospitality corporation. So I know a thing or two about customer service. And this place has some learning to do!

The Gypsykids Band

very helpful, and polite.

Britne Edmonston

So thankful for EFCU and their staff! Tonya White at Prairieville is great! We were leaving to go to Disney and my little one wanted pennies and quarters for the penny machines, but it was 4:50. I was so close, but I wasn't going to make it. I called and explained what was going on and Tonya waited for me to get there. I had one happy little boy! Going above and beyond is what they do!