Terrebonne Place

Jason Blake

The local leadership is kind and as helpful as they can be. Enlivant, the corporation that owns them, is trash. When we moved my dad in, we setup automatic billing-- $1200 from his Social Security, the balance monthly from my account. I had already ignored the myriad COVID lockdowns, the lack of staffing the huge effort to request any type of service. In July of this year, I found fraud in my account. The bank made me close the account and open a new one. In the process, I realized Enlivant had not taken a payment since March. I kep trying to contact corporate to update the information. Three different customer service numbers provided to me by the facility were not in service. I was headed out of the country for two weeks and had to table fixing it since the local facility wasn't empowered to change the account for me. By the time I returned, Enlivant had marked April, May and June as NSF. They canceled all automatic billing and let the account go further behind! I sent them copies of bank statements showing more than enough funds to prove that there were no NSF events. Rather, Enlivant had just failed to pull the funds. I'm now three weeks into trying to deal with this with corporate. No one can explain the charges on the print out and the customer service lady keeps mentioning the "repeated NSF payments," which is making me crazy because they didn't pull the funds not we didn't have the money to pay it. We're now two months into it and I can't get a reasonable person there to work with so am now retaining an attorney. Run, don't walk, away from Enlivant!

Jimmie Daigle

It's a nice place but little over price

William Dunckelman

This assisted living facility is very nice, clean and open. The rooms are spacious and the staff kind and compassionate

Penny Leboeuf

I did a app for a job but never called me