Peoples Health

Hi Shirley! Peoples Health is only offered to residents in Louisiana.

Hi Tiffany! Our Special Needs Plans are for people with both Medicare and Medicaid. One of our sales reps would be happy to discuss any specific questions you have regarding the plan. Just call us at 1-800-978-9386. TTY users can dial 711. Our website has detailed info about all our plans, too. Visit peopleshealth.com.

Yes! All Peoples Health Medicare Advantage plans include Part D prescription drug coverage.

Hi Judy! You can search for doctors and specialists on our website: www.peopleshealth.com. Or, one of our benefits advisors would be happy to help your search. Just call us at 1-800-978-9386. TTY users can dial 711.

Hi, Alicia! All of our Peoples Health plans offer free fitness center memberships.

Hi Dennis - thanks for reaching out. We have sent your message to our member services team and they will be contacting you soon.

Hi Gary! To find a fitness center near you, use the search on our website: peopleshealth.com/2022-searches/fitnesscenters. Or give us a call and we can help find one for you: 1-800-222-8600.

Hi Ron! Please give member services a call and we can assist with your question: 1-800-222-8600. Thank you!

Hi Detrie! Members with the OTC + Healthy Food Card benefit receive a single prepaid debit card to purchase over-the-counter products and healthy food items. A specified amount of credits is added to the debit card on the first calendar day of each month for purchasing approved items. Credits vary by plan and expire at the end of each month. To learn more, visit peopleshealth.com. Or give us a call: 1-855-896-5591. TTY users may dial 711.

Hi Beth! It depends. Many of our plans and benefits are determined by parish, but some plans cover multiple parishes. Another factor is whether you also have Medicaid in addition to your Medicare. To learn more, visit peopleshealth.com and use our zip code search to find the plans available. Or give us a call - we can find a plan for you and answer all of your questions: 1-855-896-5591. TTY users dial 711.

Hi Kenneth - Yes, you must have Medicare Part A and Part B to enroll in Peoples Health. If you have questions about this process, we are happy to walk you through it. Give us a call at 1-855-896-5591.

Hi Mack! Your member number is listed on your Peoples Health ID card. Please contact member services if you need help locating this number or have lost your ID card: 1-800-222-8600.

Hi Ray! The copay for specialists vary depending on the plan. For a complete list of benefits and their costs, visit peopleshealth.com. Or give us a call: 1-800-978-9386. TTY users can dial 711.

Hi Marsha! You can search doctors and hospitals on our website peopleshealth.com. Just click “FIND” in the top navigation. If you need help finding your physician or hospital, give us a call. We are happy to assist you! 1-866-687-7335. TTY users can dial 711.

Hi Tina! You can easily enroll with us over the phone. It only takes 15 minutes. Give us a call: 1-866-687-7335. TTY users dial 711.

Hi Jack! You can search for this on our website: www.peopleshealth.com. Just click "FIND" in the top navigation and select "Find other providers." From there, select "Behavioral Health" as the service type from the drop down menu. If you need help finding a physician, give us a call. We are happy to assist you! 1-866-687-7335.

Hi Joseph! If you are a member, please call 1-800-222-8600 to speak with member services. If you are not a member, but would like more information about Peoples Health, please call 1-866-687-7335 to speak with a benefits advisor.

Hi Detrie! Give us a call and we can help you find an in-network dentist: 1-800-222-8600. Thank you!

I haven't gotten that from them. I suppose they would approve that if your primary care physician ordered that packaging for your medical! That would be the doctors choice to dispense the meds that way and your pharmacy to have that kind of packaging.

Hi Tiffany! Many of our plans include meals after a hospital stay. We offer various meals for 5-28 days depending on which Peoples Health plan you are enrolled in. Your meals will be sent to you in a single delivery. They will arrive frozen, to give you flexibility on how soon you use them and to keep them fresh. We can send them to your home or to another household in Louisiana, for example, if you are temporarily staying with a relative. If you have more questions about this benefit, please give member services a call: 1-800-222-8600.

Hi Cheryl! Please give member services a call and we can look into this issue for you: 1-800-222-8600. Thank you!

Hi Anne! Yes, Peoples Health members are covered for emergency and urgent care worldwide.

Hi Janie! Please give member services a call and we can help with this request: 1-800-222-8600. Thank you!

Hi Kathleen! Our plans cover hearing aids, including the exam and fitting, for $0. We will cover two aids (one per ear), up to a maximum of $1,000 for both aids combined. To learn more about this benefit, visit peopleshealth.com. Or give us a call: 1-855-806-6279. TTY users dial 711.

Hi Cathy! One of our benefits advisors would be happy to answer your question. Just call us at 1-800-978-9386. TTY users can dial 711.

Hi Luana! Please give member services a call and we can assist you with this request: 1-800-222-8600.

Hi Tiffany! Please give member services a call and we can connect you to transportation. We ask that you schedule at least three business days in advance. The number is 1-800-222-8600.

Yes

PeoplesHealth pays whomever and however the claims are filed. So, if you have an outpatient procedure done at a specialty facility, some places bill one flat fee for the use of the facility, the specialist performing the procedure, any supplies used, and the assistance of any ancillary support staff. Other facilities will bill separately for each of those charges. PeoplesHealth pays all valid allowed charges as appropriate, regardless of whether the charges are billed as a bundle or separately. The important thing to remember is to ensure your physician has obtained any necessary Pre-Authorizations, and that the diagnosis they use on your claim is one that supports the necessity of the procedure, staff, testing, and supplies. A general diagnosis of "back pain" will likely not be sufficient to support extensive testing, interventional radiologists, anesthesiologists, and multi-level back injections. There has to be substantiation for all of those things being required.

Make sure you get someone who knows the in & out of Medicare , check into it real good,

Thank yall People Health

Hi Diana! Please give member services a call so they can explain the rewards program in detail: 1-800-222-8600.

Hi K.Lee! So sorry to hear about your frustration with transportation. Would you mind giving member services a call to discuss the issue? 1-800-222-8600. Thank you!

Call them

Hi Gail! Please give member services a call. We’ll be happy to explain the coverage gap in detail with you. 1-800-222-8600.

Hi Tiffany! You can search wellness centers on our website: peopleshealth.com/member-resources/fitness-benefit. If you need help finding a specific one, give us a call! We'd be happy to help: 1-800-978-9386.

Hi Tiffany! One of our sales reps would be happy to answer your question. Just call us at 1-800-978-9386. TTY users can dial 711.

You can purchase a glucometer and strips to test ever how often you want. But Medicare will only pay for it if you are a diabetic

Hi Tiffany! We encourage you to first contact member services to resolve the grievance over the phone. You may also fill out the grievance complaint form on our website: https://www.peopleshealth.com/member-resources/appeals-and-grievances. The phone number to member services is 1-800-222-8600.

Hi Tiffany! Our fax number is 504-849-6906.

Hi Janice! On most of our plans, diabetic supplies (test strips, monitor, etc.) are covered for $0 from a preferred provider. Depending on the plan, durable medical equipment, such as the CPAP supplies, would be $0 or 20% coinsurance. For more information, you can visit our website peopleshealth.com. Or, give us a call: 1-800-978-9386. TTY users can dial 711.

Hi Leelee! Vision coverage is included with most of our plans. Members are eligible for a routine eye exam and one free pair of eyeglasses or contacts per year. You must use an in-network physician for these services. For more information, you can visit our website peopleshealth.com. Or, give us a call: 1-800-978-9386. TTY users can dial 711.

Visit peopleshealth.com/otc to download the over-the-counter catalog. If you would like one mailed to your home, please give member services a call: 1-800-222-8600.

Visit peopleshealth.com/otc to download the over-the-counter catalog. If you would like one mailed to your home, please give member services a call: 1-800-222-8600.

Peopleshealth.com

Visit peopleshealth.com/otc to download the over-the-counter catalog. If you would like one mailed to your home, please give member services a call: 1-800-222-8600.

Copays vary from plan to plan. However, most of our plans offer a $0 copay to see your primary care doctor. For more information, visit peopleshealth.com. Or, give us a call: 1-800-978-9386. TTY users may dial 711.

Hi Diana - yes, Washington Parish is included in the 2019 Choices 65 #14 (HMO) for Northshore plan.

Call peoples health and tell them you want to change primary care Dr. You will get new card with new physician's name on it.

Yes. Peoples is a Medicare Advantage MA plan Part C, with Part D benefits. You shouldnt need any additional D coverage and Medigap G doesnt work with MA plans.

Please give member services a call and they will help you find an in-network provider: 1-800-222-8600.

Peoples Health is only available in Louisiana.

You can search doctors and hospitals on our website peopleshealth.com. Just click "Find Doctors & Hospitals" in the top navigation. If you need help finding your physician or hospital, give us a call. We'd be happy to assist you! 1-800-978-9386. TTY users can dial 711.

United health care is in the process of buying PH. No one knows anything else outside of that. Nothing will change with its members

Yes. Moat immunizations are covered. Refer to the EOB for details.

Hi Paula! Yes we do! For more information, visit peopleshealth.com. Or, give us a call: 1-800-978-9386. TTY users may dial 711.

65 for medicare. Though there are exceptions for certain disabilities. You have to call to see if you qualify.

Hi Bertha! You can search for this on peopleshealth.com. Just click “Find doctors & hospitals” in the top navigation. On the physician search, select “vision” as the provider/service type. If you need help with your search, give us a call. We’d be happy to help! 1-800-978-9386. TTY users may dial 711.

You can search for this on peopleshealth.com. Just click “Find doctors & hospitals” in the top navigation. On the physician search, select “vision” as the provider/service type. If you need help with your search, give us a call. We’d be happy to help! 1-800-978-9386. TTY users may dial 711.

Hi, Vanessa! Member Services would be happy to help. Just call us at 1-800-222-8600. TTY users can dial 711.

You can search network pharmacies on our website peopleshealth.com. Just click “Find Medications” and select “Pharmacy Search” at the top navigation. If you need help locating a specific pharmacy, give us a call. We’d be happy to help! 1-800-978-9386. TTY users can dial 711.

Hi Pat! We are proud to offer free health club memberships in several parishes. You can search fitness centers on our website using the “Other Provider Search” in the top navigation. For help finding one, give us a call: 1-800-978-9386. TTY users can dial 711.

You can search for this on peopleshealth.com. Just click “Find doctors & hospitals” in the top navigation. On the physician search, select “vision” as the provider/service type. If you need help with your search, give us a call. We’d be happy to help! 1-800-978-9386. TTY users may dial 711.

Hi, Melinda! One of our sales reps would be happy to answer your questions. Just call us at 1-800-978-9386. TTY users can dial 711.

Hi, Paul! You can search on our website: peopleshealth.com. Click "Find Doctors & Hospitals" in the top navigation. From there, select “Other Provider Search” and choose “Dental” as the service. If you need help with your search, give us a call. We'd be happy to help! 1-800-978-9386. TTY users can dial 711.

Hi Debra! You can search on our website: www.peopleshealth.com. Click "Find Doctors & Hospitals" in the top navigation. On the physician search, select “Vision” as the provider/service type. If you need help with your search, give us a call. We'd be happy to help! 1-800-978-9386. TTY users can dial 711.