LaserShip

L30

I ordered a package from Walmart and I saw that my package was going to be shipped from them and I went to check the reviews because I was curious, I was so fast to contact Walmart about the place just in case of what has been said in the reviews is true. after all that, I decided to give this place a chance and waited 2 WEEKS. As of now I’m tracking it and it’s still at the same place. I haven’t received my package still and I suspect that my order has been stolen by them. if you're receiving an order from this place don’t expect to get it.

Carly Vigorito

LASERSHIP IS INCOMPETENT AND A SCAM - AVOID AT ALL COSTS. Wish I could give 0 stars. Hands down the worst carrier. 2 of the 3 packages I've had "delivered" via LaserShip never arrived. LaserShip refuses to do anything and simply refers me back to the vendor. Latest missing package is from Fashion Nova which is also refusing to accept liability for the missing package. Now I am out the money I paid for the package which I'll never get.

Joe Cote

Absolutely the worst shipping company on the planet. Drivers literally just dump your package on any random porch, they then take a picture as " proof " of delivery. When you call customer service to explain that the house in the pic is not yours, the customer service employees will tell you it DEFINITELY is your house. I've lived there 25 years, my house is yellow, bright yellow, the driver dumped it at a brown house. I only have 4 houses on my street, it's not at any of my neighbors houses. Customer service then days " your neighbor stole it " Knowing my neighbors for 25+ years, and the fact the drivers picture is none of my neighbors houses , I'm pretty sure they're wrong. Customer rep says " oh well " and hangs up. This is a $280 package. But UT shouldn't matter if it were only a $1 package Please under no circumstances deal with this company. I'm pretty sure the drivers take random pics of boxes then steal your actual shipment. I've only ever had 3 shipments with Laser and every single package " disappeared " . Once is a coincidence, 3 times is definitely theft.

Molly Spino

I now have 3 packages in a month "missing" that were supposedly delivered from this company. Notes on the tracking saying a package left on my front porch and it never was. Security cameras checked and nothing. Customer service is horrific. You cannot get an answer from anyone as to where your package is or where it was actually delivered. Every time I inquire, I am told to go back to the company I ordered from. 3 packages, 3 different companies, and nearly $1000 in merchandise had to be reordered and shipped at the expense of the companies. Why any company uses Lasership for deliveries is beyond me!