Address: 622 Rushmore Ave, Mamaroneck, NY 10543, USA
Phone: +19146986523
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Zeshan Ullah
Whoever the captain was on June 25th servicing the queens area, was the most disrespectful person I ever spoke to in my life. I needed a boat towed out of water, the agent on the phone was actually very nice and tried to help but once the captain called me back i couldn’t believe it. He asked me a few questions l answered, then he said he wanted $2000 to tow me to the closest dock!! Kind of outrageous but I had no choice at the moment. SEATOW (who I would’ve used) was busy at the moment. So we both agreed to $2000 I told him I have cash in hand and please come tow me ASAP. HIS RESPONSE WAS “YOU'RE LYING I DONT BELIEVE YOU HAVE $2000 IN YOUR HAND” AND HUNG UP THE PHONE WITH NO EXPLANATION. WORST WAY TO EVER DO BUSINESS. SAVE YOURSELF FROM THESE SCAMMERS AND TIME WASTERS!!!
Itamar Soares
Great response time and knowledgeable people
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YES. This is a BIG misconception out there. Sea Tow is NEVER included with your boat insurance policy. And a Sea Tow membership will ALWAYS be more comprehensive than towing coverage through your insurance carrier. We like to point out... that without a yellow membership card and/or a yellow sticker on your boat... you DO NOT have a Sea Tow membership and therefore do not have priority service and the rest of the privileges that come with membership. If you choose to take a chance and stick with only the coverage provided by your boat insurance policy, you can still call Sea Tow for assistance on the water. As a non-member you will pay for service by the hour. Industry-wide the average cost of on-water assistance is $850 - $1,000 per incident. Also realize that Sea Tow members get priority service, as a non-member you will likely wait for service.
We always encourage boaters to investigate and ask questions to get a full understanding of if there is any coverage with their boat insurance policy before they head out on the water, and if so, what services and dollar amounts are covered. - Who's coming to help you (and when)? - Does your insurance company rely on a third party to provide the towing? - Is there a distance or dollar limit on coverage? - Is there a deductible? - Will you only get service to the nearest safe port instead of where you want to go? - Will claims impact policy premiums? If the answer is yes, to any of these, a Sea Tow membership is a no-brainer for the low cost and high level of coverage.
A membership to Sea Tow is a membership to first-class on-water support (with free towing included) without the hassles or expenses of filing insurance claims or not knowing who exactly is going to come to help you on the water. - Does your insurance company manage towing claims the same as other claims? - Will your towing claim impact future policy premiums? - Will you need to be reimbursed for services performed? - Are all the services you might need covered? - Does your boat insurance company have a dedicated fleet of boats and captains standing by 24/7? A membership to Sea Tow is simple. It's one annual cost ($199/yr for Gold Card, $119/yr for Lake Card) with no claims to file or unexpected out-of-pocket costs. What a towing membership, is above and beyond boat insurance, is very similar to the benefits of having a service like AAA in addition to the roadside assistance coverage through your car insurance. It's premium level support that goes above and beyond what towing coverage under an insurance policy looks like. Sea Tow is Your Road Service at Sea®, with priority service for Sea Tow members.
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