Residence Inn by Marriott Tampa at USF/Medical Center

Kim Penning

Daniel, Assistant Manager was so committed to our comfort..... I was very impressed and will most definitely be staying here over the next few months with my 80 year old Aunt as we work with a local hospital.

Sweety Vats

It is very nice place to stay in Temple Terrace area. I stayed here for 4 days, and it was happy days I spent. My room was kinda studio with Kitchenette facility. Room size, furniture, bathroom, closets they are all perfect and good for small gathering too. I like the office area, I could happily work here and office chair was comfortable, right infront of my window there was a Starbucks. Breakfast options are limited but available ones are very filling. Staffs are all very humble and nice. Very nice Location with Lettuce park and varieties of foods within 15 mints. Peruvin, Russian, Indian, Mexica, American, Thai, Chinese all cuisine were within 10-15 mint reach. Overall very nice place and very good service.

David Rothbart

The room when we checked in was not clean. Unfinished toilet, dirty soap dish, rusty can opener, old food on eating utensils. Hot water for tea in the lobby was cold, no spoons for cereal at breakfast.

Kelly Wentworth

Wow. As a former Marriott Employee I expect a certain standard of customer service. What happened? Went to check into our hotel and told it was cancelled by Orbitz(yes, so know I should book direct, but never had an issue) orbits tells us it is still active, so basically Marriott found a way to cancel a discounted room and refuse to walk us. I ask to speak to a manager and told there isn’t one on duty. I tell her (Lydia) that it’s ridiculous to have no manager and that I needed her to call him, as I needed solutions, not just a so sorry as I have to kids in the car who are ready to be settled and get ready for bed an I just supposed to sleep in the parking lot. Now, I was obvious angry, and used a very stern and loud voice, but no where near yelling. Daniel the Manager tells the front desk to call the police. Who, by the way, arrived while my child is going to the bathroom. By the way, I told Lydia that she should seriously consider working somewhere else, because she does not deserve to be thrown under the bus by her boss. If this is now Marriott, we won’t be returning, there is too much competition for that. Likely, we will be making the 2 1/2 hour drive back home tonight, instead of spending the last of spring break with our kids, because every room is sold out right now.