Panera Bread

Unconventional Gentleman

Took our order over the phone, never placed it -then expects us to pay and gives us a embrassrjnhly difficult time in the store as if it was our fault they didn’t enter the information. We have an extremely limited lunch break on a 16 hour shift and this is drawn out over 20 minutes to tell us there’s nothing they’re going to do about it. Not even an apology on behalf of their employee that took the order whom they claim to know nothing about. Meanwhile it’s time stamped the length of the phone conversation and everything only having been maybe 15 minutes prior. Do not expect any true professionalism here especially if this is how a General Manager conducts herself in from of young, certainly impressionable teens employees. Sets a bad taste for this location. We simply left, reported them to corporate for unprofessionalism and ordered elsewhere.

Pat Bubb

We ordered takeout food to bring back to our hotel. $38 for a cookie, 1 chicken sandwich and 3 small bowls of vegetable soup. When we got back to where we were staying, the sandwich was not in the bag! I called and eventually we will get a credit. The soup was overpriced. We ordered 3 bowls because they are small and it was dinner. Almost $7 a bowl and 1 bowl was mostly broth without a lot of veggies.

Robert Lustbader

Panera's is always a good meal. No preservatives. Fast service. Pick your own seating arrangements. Take your time with business associates or friends. Changing options. Great beverages. Very clean. The best combination of fast food and sit down. Ready pick up always. Even faster for your lunch breaks. They cater too.

guy andre

Best Panera of 6 tried in the region. Service not terrible (!) and environment was clean. Croissants are legit… and they keep cold real butter on hand. That’s the proper way to offer well-made, flaky croissants 👍