Doormet: Gourmet Cafe, Delivery & Catering

Marcus M

The francesca is fantastic, it's one of my favorite meals in St Pete to be honest

Griffin Dalrymple

Highly disappointing catering experience. They botched the meal which made the food presentation to guests embarrassing. They then didn't believe me, so I had to take a video in front of my guests to prove the error. But after I proved it, they offered me a $19 credit and no apology so were cool right? Business Owners use caution on their catering. There are much better establishments better prepared to deliver on catering in Tampa Bay.

Mikhail Zeltser

I am sorry to write a negative review today, as i don’t typically write reviews, but the experience today was so awful that I had to share with others. Long time customer of Doormet, our kids favorite and is a regular Sunday takeout. Food has always been excellent. Please keep in mind that what I am upset with is not that my food was not ready or that what the website showed me and their ticket system showed them did not match. I am upset with is how poorly they handled the situation. Restaurants are in a service industry and customer service to me is just as important as the food they serve. After putting in the order through Doormet website as usual and selecting delivery as an option (no specific time was asked for by the system), the final screen displayed “will be ready in 60 min”. After the 60 min has passed I called the restaurant to see how things where coming along, as we have three little kids and wanted to manage expectations. I was very disappointed with what came next. After the person who picked up the phone told me that my order will not be ready for another half an hour, I tried to understand why. At that point she just passed off the phone to another lady without any warning. I was being very polite and calm voice. The next person proceeded to talk over me, insisted to argue with me, calling me “hunny” and telling me I am wrong and can come over and see for my self. She kept asking me ”so what do you want to do, do you want me to start on the order?” Continued to talk over me. I told her I would like whatever is the fastest and if pickup at that point is fastast, I would come get the food. After the conversation I asked for the name of the General Manager, she told me that they don’t have one and hung up the phone! Even at pickup when asked which one of them is the manager, was told they don’t have one. Extremely disappointed!!!

Adam Walker

Burger was very tasty, salads are large portions. They do serve beer and wine.