Mill Brook Village

GEORGE PAVEL

Kind and family oriented management made me feel at home.

DoriAnn Wedderburn

I'm giving Millbrook one star due to an incident that took place this year. If you are a resident here, take my foolish advice and make sure you take pictures of your apt EXACTLY the way it looks and invest in a ring camera. Earlier this year, Millbrook allowed strangers who posed as my in-laws to enter my apt while I was at work. They never checked their id's and let these people into my apartment. As a result my things were stolen. When I tried to get information to file a police report against the people they let into my apartment, they refused to let me see their surveillance footage stating that "it deletes every two weeks." When I asked for more information, they kept telling me to "come back to speak to the manager". It took me a month to get evidence. No one at the leasing tried to help, instead they tried to cover up their HUGE MISTAKE. I'm absolutely disgusted with the leasing office and management in how they handle this and I hope anyone who reads this takes precaution and secures their apartment because apparently it seems management will let anyone in your apartment.

C G

Not good for live. See photos for more details.

JUAN LORENZO

PLEASE do not trust this place!!!!! First, I will start off with a positive note. The customer service is great! They are welcoming and great in making you feel comfortable. The property manager gave me access to a sample unit and told me that the available unit was recently renovated and in great conditions as well. I asked to see the unit in which I would be moving into, but at the time the unit was not available to view. I was thrilled and excited and immediately submitted my application because again, I was told that the unit was recently renovated and in great conditions! On 6/22/22, I went to see the actual unit and I must say...THEY CAT FISH me!!! I was so disappointed and honestly, upset! The apartment that I was expected to move in was horrific. The appliances were outdated, the hardwood floors needed a serious refinish, and the hallway smelled terrible! I can't believe that they are going around telling people that "recent" means 5 years ago. The unit was renovated 5 years ago instead I was told recently. On 6/23/22, they promised to refund my account for 200 but they kept my application fee SOOOOOOOO PLEASE BEFORE SUBMITTING YOUR APPLICATION INSIST THAT YOU SEE THE UNIT first! My sister friend also applied to this place and unfortunately she experienced a similar situation. Mill Brook Village please do better with your professional communication and advertising. False hope!