Caring Hearts Animal Hospital

Robin Frisby

We have used Caring Hearts for over 14 years with our Maddie girl. We used to see Dr. White mostly as the doctors switched often years ago. Dr. Morefield joined the practice and then there were 2 wonderful doctors. It does not matter which doctor is available as we trust both of them with our girl. Last week Maddie was sick so we called and got a next day appt with Dr. Morefield. After some blood work she gave us our options with our girl. The options unfortunately were very expensive and did not want to put our 14 1/2 girl through that. So we took our baby home. Fast forward she got sicker so we knew it was time. We had an appt for this morning. We were deciding on home or vet’s office to put our baby to sleep. We decided at the vets, so this morning we brought her in. Caring Hearts exceeded our expectations. First Dr. Morefield was on today and since she just saw our baby last week I was glad she was back. We were brought into this beautiful room, not an exam room. A quiet room with a couch, pretty chair, spa music and candle flickering. How calming was this. Our baby was anxious so we asked for sedation first and they agreed. It was such a sad day for us as our baby girl was the light of our family. She was a sweet and kind dog who loved everyone. They treated her with dignity and care. We opted for cremation so they will call us when she comes back. Thank you to Dr. White, Dr. Morefield and entire staff for 14 1/2 years of loving and caring for our girl. In time we will get another dog and will be back.

Ryan

Had to have one of our cats put down suddenly when she came down with many forms of cancer all at once. They very graciously took us in last minute and were so sweet and kind when they took away our baby's pain. Thank you to everyone at caring hearts for being so....well....caring.

Brooke Kramer

Great staff! Dr. Morefield is amazing!

Carlinda Ross

We’ve been coming here since we moved to Charlotte 2+ years ago and beyond disappointed with the treatment we received today. Our chihuahua had been strongly fighting heart failure for years and her body decided it’s had enough. She woke up barely being able to breath this morning so we made the tough decision that it was time to put her down. We showed up to Dr Morefields and was quickly turned away. A stern no, no compassion, no attempt at accommodation or anything. I understand being fully booked on a Saturday and I would not be writing this review if they had just ATTEMPTED to squeeze her in, but not even that, they were borderline rude. The first call we made to a different vet, they told us they were fully booked however they were quickly willing to see us and gave us an appointment around their closing time. So disappointed that we had to put our pet down with a vet we had never met before but thankful for the opportunity to find a different business that truly shows compassion when needed most. Needless to say we won’t be returning. Thank you “caring hearts.”