Craftmaster Furniture

Sherry Dessify

Not all leather like you said and the Cheap vinyl is falling apart.. Wow !!! Very poor product..Beware of the Lies

barbara leone

I purchased a couch in 2019.It is the most uncomfortable couch I ever sat in.The cushions sink in after sitting for a short period of time. You actually start to slide out of the couch.The store I purchased it in has replaced the cushions 3 times already and they are all the same.If I had the money for another couch this 1 would be out for garbage pickup.

Janet Strutt

Purchased the $4100 Craftmaster F9 Series Sectional selecting the Sutton-41 Leather fabric from a local furniture company and it was delivered 06/23/2021. Upon delivered noticed immediately a few flaked off areas. Furniture company notified Craftmaster and they were advised to use a marker/paste of same color to repair. Unfortunately, this flaking has continued. I initially used the maker to color the white areas that had flaked off but finally just contacted Craftmaster Customer Service 08/17/2022. Their very quick email response was it was no longer under warranty and due to my initial attempts to cover the flaked off spots it was basically 'too bad, so sad' but it wasn't their problem. I have included a few of the problem areas. Basically corners which may have been brushed up against by a human (we have no pets). Still, I have other leather seating several years old that the fabric still looks brand new with no issues. Would recommend not buying Craftmaster products and staying with Flexsteel or La-Z-Boy.

Joan Patterson

The quality of my sofa is far less than what I expected.. The cushions on it are not even (one comes out more then the other). In addition, I only had the sofa for seven months and the tops of the cushion became very creased. Never would I purchase anything that has the CraftMaster label on it again!