Chick-fil-A

Shakira Sweeting

I ordered my delivery at 6 just for it to not have been confirmed or updated for hours. After closing the app several times I finally got a delivery time for 9:45 (minutes before the location is set to close). So around 8:49 I called up to the store to see what was going on. The first person I spoke with tried to lie and say that I placed my order after 8 (when their delivery window closed) so I told her that my order was in fact time stamped at 6 ( when I placed it). Then out of nowhere someone else took the line. Without me saying anything they knew my name and what I had ordered. They gave me a spiel about how it’s been happening all day and that the best they can do for me was refund and say sorry. They claim they’ve seen it hours ago but didn’t reach out to contact me at all?!? I find this to be a huge and annoying inconvenience. At this point nearly everything is closed and delivery isn’t possible. Even then I’ll have to wait days for my refund for their error. I’m very dissatisfied and annoyed.

Samantha Summer

It's chick fil a, the food is always good. Sometimes at lunch they can't handle the rush. Other than that, no problem.