Department of Employment and Workforce

Category: Government office in Columbia, South Carolina

Address: 1550 Gadsden St, Columbia, SC 29201, USA

Phone: +18037372400

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Wanda Phillips

Sep 13, 2022

My Grand-daughter tried to file month's ago but could not draw because ID me would not or could not verify her. She is continuing to try.

Vivian Williams

Sep 8, 2022

Nothing works. Username/passcode always not in the system

Miles Mitchell

Aug 22, 2022

Incompetent, careless bureaucracy at its finest.

Callie Callie J.

Jul 11, 2022

SC DEW is one of the worst organizations in this country. They don't help anyone with a problem. They will deny your claim without looking into your issue properly and on top of it their response time is immensely slow. There are spaces of time in which you cannot get someone on the phone for several minutes to a couple of hours (if there's an answer at all!). They do not have the goal of helping people, but they will quickly ignore or dismiss you. Trash organization with trash people. I would've given them a 0 rating, but you have to give at least 1 star in order to rate.

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Questions & Answers

Do you have an email address that I can use to get clarification on some claim issues?

Matthew Greutman | Oct 3, 2019
Anne Love | Oct 2, 2020

Did not get my $300 for this week. When are they starting this payment?

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What is the number to file your weekly claim for unemployment?

Thomas Feaster, Jr. | Oct 3, 2018
Jimmy Davenport | Oct 3, 2019

8o3 364 9046

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I just want to know why is it so hard for some Reps to understand you over the phone concerning your claim? I was put on hold so many times, and this particular Rep didn't resolve anything for me. And when I asked her name, she seemed reluctant.

Pamela Thompson | Oct 2, 2020
Johnny Oxendine | Oct 2, 2020

I have called for weeks regarding my claim hold for close to an HR just to be told I can't answer that then b transferred to some arrogant agent who thinks they own the money then when I ask some question I'm not getting an answer to I keep asking because I'm not satisfied with their answer they hang up after being rude and so unprofessional I've been hung up on 2 times in one day plz upgrade the system or develop an app. someone plz help

Do you contact the State Commissioner or Governor if you have a complaint about the DEW?

Lorielle Sloan | Oct 2, 2021
Barbara Anderson | Oct 2, 2021

I wrote directly to the Director of DEW. His name and address are on the home page for DEW. Also, I emailed the governor's office 3 weeks ago but never received an answer. That's pathetic constituent service.

I was approved and here it is 3 months later and I still haven't received a dollar. Is there a number to talk with upper management?

Brandy Stokes | Oct 2, 2021
Keezy Braids And Locs | Oct 2, 2021

I am literally having this same issue.

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Hi, May I come to the office to speak with someone in person and submit this voided check?

B Harvey | Oct 2, 2020
Maryln Hammett | Oct 2, 2020

I went by there they are closed security came to the door and told them what I needed and they had me sit down and went and carried my check back talk with someone came back and asked me a couple more questions and then someone came out and helped me. So possibly you can . I just took a chance and went down there.

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Something is wrong with "My Benefits" Portal. I cannot file Weekly Certification. How to File the Weekly Claim?

Sejwad Hotels 1 | Oct 2, 2020
Ronald Miller | Oct 2, 2021

8o3 364 9046

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Is the office of general counsel in this building

ricky tolliver | Oct 2, 2021
Monica Davis | Oct 2, 2021

No it's across the street.

Why is it when u call about not receiving ur money u can't speak to anyone but if u call to make a payment u can speak to everyone immediately

Angela Stinson | Oct 2, 2021
BRIAN WILLIAMS | Oct 2, 2021

You will have to stay on hold for more than an hour to speak to someone. Ive called every week. Usually for two hours or more on hold. All of my CORRECT information has been submitted. I still have not received any payments. They know i recently had abdominal surgery and cannot work yet due to TWO organs being removed. Too much fraud i guess. Im the one who should be awarded. All of my bills and my insurance is ready to lapse. And im also about to lose my residence. Good people suffer ... The wicked get what they want

How do I show SC that I am active looking for a job?

Gerard LaFranca | Oct 2, 2021
Jerry Johnson | Oct 2, 2021

Go onto the sc works website and make an account. They track you looking for employment on the website.

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Why can u not get a answer on the phone been on hold for about 10 hrs now and this is the second day of trying

Craig Carver | Oct 2, 2020
Lorielle | Oct 2, 2021

There is NO automated option. This the worst government office ever, try calling at 8am on the dot but do plan to still wait a hour. I hope you truly get help , most people dont.

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How do I use site to look for work? I've been using zip recruiter and indeed apply

benjamin dangerfield | Oct 3, 2018
Allen Brown | Oct 3, 2018

You have to go to SCworks.

I worked and live in SC. One week after moving to NC I was fired. Which state do I need to make my claim

John Womble | Mar 6, 2022
Kristian TheAries | Mar 6, 2022

South Carolina

i have tried countless times to get someone to help me out. is there someone in upper management i can speak to?

kelli medina | Oct 2, 2021
JIM TAYLOR | Oct 2, 2021

I had tried for months to get someone at this agency for help,none was ever given.i finally went to building and didn't get input did get contact information and did receive call from them today. They are under staffed

Why is it ok to block citizens out there portal to claim the unemployment benefits, meaning why can sc change my personal information without my consent to with hold fund since February.

SLY GEMINI | Oct 2, 2021
Edward Johnson | Oct 2, 2021

If I told u that you would know more than me

Are they not open today

Big Do’Dirty | Oct 2, 2021
cindy long | Oct 2, 2021

Confederate memorial day They are closed

How do I make an appointment with them cause I cant get anything done about my fraud case over the phone

Sheila Fry | Oct 2, 2021
Josie Young | Oct 2, 2021

Just show up. Apparently first thing Wednesday mornings is best.

What can I do if I cannot get an honest answer from a supervisor or any other employee at SCDEW and I am still being denied benefits?

Kimberly Hudson | Oct 2, 2021
Dee D | Oct 2, 2021

Listen i have been fighting this same battle and I have filed my appeal based on my employer was racist and misogynistic. I dealt with it for over a year. They said I quit so to bad I should of stayed and just kept dealing with the comments from my employer based on what my pay was. I have now filed for PUI pay and also filed a complaint with EOC. Keep up the fight.

How can I get my 1099G

James Lewis | Oct 2, 2021
Brandie Andrews | Oct 2, 2021

I have had nothing but trouble with the unemployment office i. Am going to file a complaint against them soon

How do you change your banking information on the SUITS website?

Sherry Yachovitz | Oct 2, 2021
Lisa Elaine Hopkins | Oct 2, 2021

Not sure probably under profile

Will they extend pua for people who have exhausted there pua benifets

Lauren Elders | Oct 2, 2021
Alishia Ellison | Oct 2, 2021

Mine is still pending from July 26th, 2020

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How will I know if I was approved for the LWA. I submitted the paperwork for verification, but have not heard anything yet. Please respond

Renee Bellamy | Oct 2, 2021
Dwayne Johnson | Oct 2, 2021

For the Lost Wages Act(LWA), all you're required to do is answer your Identity Verification questions, however, you have to ALREADY BE RECEIVING at least $100 in Unemployment Benefits to qualify for the LWA...

I received my 1800.00 check but the bank (s) is refusing to cash it. How is this being resolved and how can I get my money?

latwaina pyles | Oct 2, 2021
Dwayne Johnson | Oct 2, 2021

Unless you bank with "Bank of America", go to "B of A" and cash your check with them...they may charge you "a fee" of $7.50 if you don't have an account with them so be prepared for that...otherwise your bank may require you to have "sufficient funds" in your account or they would have to put a hold on your check...

I received a letter in the mail about a unemployment claim. I have never filed for unemployment. Is this a scam? It looks very official.

Anthony Tapper | Oct 2, 2021
Gwen Bazen | Oct 2, 2021

Can someone please tell me if the office in Columbia is open for appointments? I need to see a human person in person.

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Is there an address or maybe a name and department that I can file a complaint? They need to retrain the help. I've called 6 times trying to get the same answer twice. Part of the file that was once there, is now missing.

Jo-Lynn Silun | Oct 2, 2020
Dwayne Johnson | Oct 2, 2020

The only number that I have is 1(866)831-1724...and just listen to the prompts for whichever one is closest to what your trying to get accomplished/complaint...

How are who can back date your unemployment claim?

Alvin Tucker | Oct 2, 2020
Amy Baker | Oct 2, 2020

Meaning I need appeal

I am trying to file my weekly claim and it will not let me. It is saying ACESS DENIED. Can you please tell me how to file.

Julio Montoya | Oct 2, 2020
Craig Carver | Oct 2, 2020

Having same issue and no one will answer the phone been on hold for about 6 hrs now still on hold as I type it’s a joke

How can I correct employee social security number on 1st and 2nd quarters 2020???

Beverly Key | Oct 2, 2020
Dwayne Johnson | Oct 2, 2020

You will have to call 1(866) 831-1724, to have someone direct you to the right dept to be able to do that...sorry I wasn't able to help you more...

How can I get passed the access denied on the benefits portal. Does anyone have some advice please! I can't even cert. for the week much less get the lwa. Any advice would be greatly appreciated

David McLeod | Oct 2, 2020
E D Fulmer | Oct 2, 2020

Everyone is having this issue

Is there a particular reason why SCDEW is dragging their feet on payouts?

michelle johnson | Oct 2, 2020
Dwayne Johnson | Oct 2, 2020

In my opinion and in most cases, when they're waiting on Federal $$$, they have to make sure that they're using the $$$ appropriately...they also have to make sure that their portals can handle whatever way that they're loading it and that's usually the problem...after they update their portals and check it several times, then they can, and are able to send it out AFTER they receive it...

Is there a fax #? They make nothing easily accessible.

Carol Summey | Oct 2, 2020
Dwayne Johnson | Oct 2, 2020

I'm sure that they have a fax #, I too don't know what it is...Sorry...

If an employer pays a laid-off employee severance pay, can they then block the employee filing for unemployment after six weeks?

Lin Lewis | Oct 2, 2020
Noir Papillon | Oct 2, 2020

You can file and see. It is an automatic no unless you try.

I made an unemployment claim on 9/14/20. . Why is claim unresolved? What do I need to do?

Richard Burns | Oct 2, 2020
Lorielle | Oct 2, 2021

Mines was on 09/01/2020. Still nothing. You wont get any help if you call, some people wont even take claimant number but will keep you on the phone for hours as if they are working on something but are not. After the employer has missed their deadline, 10 days, its suppose to default to "you was let go at no fault of your own". People are on vacation here, you best bet is to file a complaint.... ive tried everything else

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WHO DO I REPORT IF SOMEONE WENT AN CHANGE MY PASSWORD AN I KANT GET IN TO SIGN MY WEEKLY CLAIMS

Willie Anderson | Oct 2, 2020
Cornelius Robinson | Oct 2, 2021

How do I apply for lwa through email

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Was the DEW stimulus approved by Governor Mcmaster today? If not, when? When will it be applied?

zimbroh | Oct 2, 2020
Mario Harrison | Oct 2, 2020

Hi, The answer to your question is No, it will not make a final approval until the second stimulus has passed. The two parties are close to complying, so it should happen sometime next week.

Can I make an appointment at my local office

Waters Fairfield Assistant Manager | Oct 2, 2020
Greg.n.Marleigner McCown | Oct 2, 2020

Yes

Are they open

Kamani Jones | Oct 2, 2020
Carmaye Reyes | Oct 2, 2020

Not to the public. You can only call.

What does reactivate claim reopen mean

cameron hammond | Oct 2, 2020
Carmaye Reyes | Oct 2, 2020

If you don't file a claim within 2 weeks it geta closed. You have to call for them to reopen the claim.

How many days can you get unemployment

benny ford | Oct 2, 2020
Trey McLeod | Oct 2, 2020

Up to 20 weeks

Is this where you report an employer for not paying you and also other employer problems? Thanks

Mary Baker | Oct 3, 2019
Ms. Shanna | Oct 3, 2019

Yes

How to reactivate my account

Katherine East | Oct 3, 2019
Ron Tims | Oct 3, 2019

None

Do SC have extension for unemployment.

Neitha Boston | Oct 3, 2018
Queen Black | Oct 3, 2018

[email protected]

How do I file a complaint of my former employment?

Kim Draft | Oct 3, 2018
LaDora Jenkins | Oct 3, 2018

Dept of labor. Depending on the complaint

I'm confused. Is this same as vocational rehabilitation? I'm disabled and don't understand what exactly I need to do to get the help I need.

Barbra Morgan | Oct 3, 2018
Arnetta McMahan | Oct 3, 2018

No it's not. This location deals with employers and their unemployment insurance

Can I get help filing a clam if I come in to Columbia office

James Glass | Oct 3, 2018
Thomas Dow | Oct 2, 2020

No

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