Address: 7112 E Marshville Blvd, Marshville, NC 28103, USA
Phone: +17046242016
Larry Hightower
If there was a zero stars available, I would have given it. Customer no-service reps are rude and just hang up on you if they don't want to help you
Eric NC
AmeriGas call center out of India we paid for our load 3 weeks ago and every day that we've called in since they tell us that the load was not routed in that it is an expedited on an emergency order we've been told the same thing for almost a week in a row we're not sure what else to do other than dispute the charges and go with a different company
Thomas Bumgarner
The company turned into providing very poor service, they could care less now about their long time customers. I had them pickup and close our service out, and we were customers for 20 yrs.. the negative reasons why are long and not worth telling and wasting your time. Please just avoid them is my recommendation.
Jacob Barnhardt
WARNING, never use Amerigas I have never done business with a worse company. If you buy gas from them you will be sorry.
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I have been waiting since Friday when we ran out of gas, while on the automatic fill plan. I waited a long time to finally get an answer. They said I would be put on emergency delivery. Checked back Saturday. Was told I was not put on emergency delivery and would wait till Monday. Then on my way home I see a delivery truck at my neighbor's house less than two miles away. I stopped and talked to delivery man, couldn't help me. Monday morning. Another 30 minutes on hold. I am told they will call ahead and be hear. 130pm call back. They can't locate me on list. Finally sent me to Michelle who assures me She will follow up with me before leaving today. Currently 3:54 pm and no phone call. Did I mention I have a credit of $859.00 T America's. All true. I have used service since 1993 here. They keep buying each other up. The prices go up. Service hours down. Did I mention they were less than 2 miles from my house, and left me with no fuel. On the worry free automatic fill program....
Existing AmeriGas customers can order propane, manage deliveries, pay bills, monitor propane use and more with MyAmeriGas. Log in at myamerigas.com.
Getting propane delivered to your home is easy and convenient. AmeriGas offers a variety of propane delivery options to fit your needs. If you are enrolled in our Automatic Delivery program, you do not need to contact us to request a delivery unless you've used more than expected and your tank reads 5% or below. Tell us when you need a refill - schedule a delivery 24/7 with our online Will Call service, available in your MyAmeriGas online account.
"AmeriGas offers various payment options for your convenience. Automatic Payment: Have your payment automatically processed with our free automatic payment program. Log on to your MyAmeriGas online account to sign up! Pay Online: Pay your bill online, anytime, with no convenience fees. Once you log in to your MyAmeriGas online account, you will find options to pay yout bill on your account home page. Look for the blue ""Pay Bill Now"" button or links under the Billing and Payments navigation dropdown. Mail a Payment: Send your payment by mail. Mail your payment to us at the address listed on our invoice. Pay by Phone: Pay your AmeriGas bills by calling our service center 24/7 at 1-800-AmeriGas. We have an interactive voice response system that allows you to pay your bill, any time!"
AmeriGas will work with you to install a new propane tank if you need one and service your existing one. This includes the basic inspections done at each delivery as well as requested maintenance and service to your bulk tank. While we do not install individual appliances, we may be able to help direct you.
Installation costs vary by the type of installation, the required amount of work and geography. The average cost for a customer-owned tank is $69.99 for the Service Dispatch Fee. The average cost for a standard installation or swap-out of an above ground tank is $250. There are additional costs if the tank needs to be buried or if additional work on gas lines needs to occur. Discounts may be available by location or promotion.
To order propane online, start by logging in to your MyAmeriGas online account and selecting 'Request a delivery' from the 'Deliveries' navigation drop down. Simply enter your request information to calculate your orders price and use the blue 'Place Order' button to complete the process. Ineligible customers will not see the 'Request a delivery' option from the 'Deliveries' navigation dropdown but can place an order by calling 1-800-AmeriGas. Forecast customers cannot place an order online, but can see if they have an open order or pending delivery.
AmeriGas provides propane to power your home or your business, inside and out. This includes heating your home or business site, powering all of your propane appliances, and fueling work vehicles like forklifts and AutoGas fleets, including school busses. AmeriGas is also there with portable propane cylinders which power up anything from a barbeque grill to your restaurants patio heaters.
"Setting up your online account is as easy as 1, 2, 3! All you will need is your AmeriGas account number and billing zip code. To get started, head to the AmeriGas website and click on the 'Login' button at the top of the page then select the 'Create an Account' button. Next, follow these three easy steps: 1. Identify yourself. The first step requires your account number and your zip code. New customers can find their account number on their paper bill. 2. Verify. In this step you will provide your name, phone number, and email address to confirm the account information. 3. Setup. Your email address will serve as your USERNAME and in this step you will set your password and security questions. That's it! Once your setup is complete, you'll review and accept the Online Terms of Use, and be able to enjoy all the conveniences of our online self-service."
At this time, small commercial customers have the same options as residential Customers and can view history, make payment, and place an order online using MyAmeriGas. Currently, larger commercial customers can make payments online and have account managers available to them for in depth review of usage and billing histories.
In order to create your online MyAmeriGas account, you will need your account number. New customers can find their account number on their paper bill, or by calling customer service at 1-800-263-7442. Once you have created an MyAmeriGas online account you will also be able to access your account number anytime from your online account.
You can pay your AmeriGas bill online, easily! Start by logging into your MyAmeriGas account. If you do not already have a MyAmeriGas online account you can quickly create one using your account number and zip code. Once logged in, use the "Pay Bill" link at the top of the screen or the blue "Pay Bill Now" button on your account homepage. Next you will be alerted that you will be moved to a third party site to make payments, use the blue "Continue" button to continue. From there, under the "Open Bills" tab select your outstanding bill and click "Pay Bill". You will be also be able to look at your payment history and invoices from this screen.
"If you need to exchange your grill tank cylinder, or just get a new one, we have a location near you! Visit the AmeriGas website and click on 'Find a Location' in the navigation bar for our location finder. In some areas, AmeriGas provides cylinder exchange right at your doorstep- through Cynch. Visit the Cynch website and enter your zip code to see if Cynch is in your neighborhood!"
Apparently just before we run out
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