HomeTeam Pest Defense

Category: Pest control service

Address: 3215 Fortune Dr Suite 101, North Charleston, SC 29418, USA

Phone: +18432073372

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

Thomas Bennett

Sep 26, 2022

Pathetic customer service, don't show up no proof of service

Scott Ijames

Sep 16, 2022

Mike is very thorough. He is polite and friendly.

fran marley

Sep 15, 2022

Very pleased with the service and the tech.

Harrison Kennedy

Aug 21, 2022

They didn’t spray our backyard the last visit, which is loaded with mosquitos. I called in two times and in regards to them coming back and they stated, “we will look into it and reach back out.” No response. Two more polite/reasonable emails and still no response. This is increasingly frustrating because it’s a technician issue as well as a management issue. Poor quality customer service.

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Questions & Answers

Other than pest control, what other services do you provide?

HomeTeam Pest Defense | Oct 3, 2019
HomeTeam Pest Defense | Oct 3, 2019

Other than pest control on common household pests, we offer subterranean termite control (Sentricon® termite colony elimination system, both install and monitor), and termite wood and soil treatment). We also offer bed bug control, flea and tick control, mosquito control, rodent control, and fire ants control. Check your local branch’s page for more information.

What does your pest control service consist of?

HomeTeam Pest Defense | Oct 3, 2019
HomeTeam Pest Defense | Oct 3, 2019

We begin with our 6-Point Advantage Service carried out by experienced technicians. Each of our company’s technicians carries the goal and responsibility to ensure you are completely satisfied. Our pest management services are 100% guaranteed, every time. If you have concerns with pests in your house between regular services, we will inspect and re-service your house, free of charge.

What is the 6-point advantage service?

HomeTeam Pest Defense | Oct 3, 2019
HomeTeam Pest Defense | Oct 3, 2019

The 6-point advantage service focuses on six essential points in pest control, which allows HomeTeam to deliver a uniform and consistent service and this includes: 1. Inspecting the exterior of your home to identify potential pest problems 2. Removing cobwebs and wasps nests within reach 3. Injecting the Taexx® built-in pest control system (if installed), or providing conventional pest control applications 4. Treating all pest entry points such as windows and doors 5. Applying pest control materials around the outside perimeter of your home 6. Providing a detailed service report and preventative tips

Does the Taexx system control termites?

HomeTeam Pest Defense | Oct 3, 2019
HomeTeam Pest Defense | Oct 3, 2019

No, it is not a deterrent for termites. However, we offer other products and services that will guard against termites including our termite baiting system and termite pretreatments of wood and soil. Please visit our website to learn more about our termite control.

How much does your service cost?

HomeTeam Pest Defense | Oct 3, 2019
HomeTeam Pest Defense | Oct 3, 2019

Rates for service vary based on many factors like region of the country, square footage, zip code, the type of pests we would be battling, etc. You can request a free quote on our website.

How do I pay for my service?

HomeTeam Pest Defense | Oct 3, 2019
HomeTeam Pest Defense | Oct 3, 2019

HomeTeam Pest Defense provides several ways to pay. We accept major credit cards and checks. Plus, we can set up auto-pay for you so you don't even have to think about it. Just ask your branch for an ACH form and we can automatically deduct payment from your bank account or charge your credit card. You choose.

What happens when I first request service?

HomeTeam Pest Defense | Oct 3, 2019
HomeTeam Pest Defense | Oct 3, 2019

We will schedule an appointment that is convenient to you. Our technician will start with an inspection of your home to identify potential problem areas. The initial visit includes thorough interior and exterior treatments.

As an existing customer, I am wondering if you also provide flea, tick, ant and mosquito services?

Jim Zeliff | Oct 3, 2018
Bruce Reirden | Oct 3, 2018

Sorry, I am a customer as well. Cannot answer this.

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