Address: 5944 W Andrew Johnson Hwy, Morristown, TN 37814, USA
Phone: +14235871972
Sunday: Closed
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–7PM
Saturday: 9AM–6:30PM
Adam Moon
Jimmy Campbell was awesome he made the car buying process fun and smooth I highly recommend him
kristina vanzant
So happy with our purchase of this beauty from Rusty Wallace Toyota! The truck was is transit for a couple weeks, but we were updated along the way. Made the wait a little more exciting. Mike Mims was an absolute pleasure to work with! He was personable, and very knowledgeable. Couldn't be more happy with the experience! So much so we sent our daughter in law for her new Rav 4. Thanks again Mike for all your help!!!
Jesse Vanzant
The guy on the phones, Rodney Shropshire (manager), was so unprofessional, rude, and unhelpful. I called right after they opened and was immediately connected with him. As I spoke, he would interrupt me, and was short when I asked him questions. As someone who was willing to give this place my hard earned money for a car, I felt like I was just another phone call, like the next call was more important. I understand the car market at the moment, no inventory across the board. Toyota being as popular as it is is hit especially hard. I get it. They probably get a hundred calls or so a day from people asking what I was asking. But I was willing to put down a deposit on a car that I hadn’t even test driven yet because it was still in transit. But his behavior from a customer service standpoint was unacceptable. I had another question (about markups) and he response to me saying that was “You gotta hurry because I have more calls on the other lines.” I shouldn’t have to hurry. If I have more questions, he should be able to answer them. I called first. It’s not like I took a lot of his time. Very disappointing experience.
Phil Anest
Replaced both knock sensors on my '04 Avalon... problem solved!
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They always do during week
We have implemented several new policies and procedures which follow recommendations from the U.S. Centers for Disease Control and Prevention (CDC) and the Tennessee Department of Health. We are in constant communication with our employees to reinforce sanitation safety procedures. In addition, we are sanitizing high-traffic public areas at the increased frequency. We have added additional hand sanitizer throughout the dealership for the convenience of our customers and employees, and have implemented stringent hand washing and sanitizing procedures to take place multiple times a day. All dealership personnel are required to stay home if they develop respiratory, fever or flu-like symptoms. Based on these proactive actions that we have implemented- Effective Monday, March 15– we are confident that our dealership will continue to be a safe place to conduct business and we will remain open to best serve your needs.
Wonderful, thank you for your speedy reply. Happy Holidays!
Purchased a Camary today they were easy to work with gave me a good deal and didn't keep me there all day. The salesman was willing to help any way possible even helped detail the car.
They are a great dealership and the service department is top notch.
MD Thank you for your question. If you will, please give our dealership a call and our parts department can help you. They will need to get the specifics of your vehicle to give you the accurate cost. (423) 587-1972 Thanks!
Hey Pamela! I just spoke with my used car manager. He said it is priced on the lot at $16,977, but he would do $15,977! Also told me to mention that it only has 20,000 miles. Come on down and take a look at it!
I've found dealers really want to finance - to the point where you can't get the best deal unless you finance for some period of time (3 months).
Only automatic, , , ,bummer
Hey Carolyn, At the moment we currently are not, but please check back with us. Thanks for reaching out!
Report them to better business and to the cars makers customer service that will hurt them also give them an online review
If not they can get you what you want..but remember they will circle you like a flock of buzzards
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