YMCA Before & After School Enrichment

Melena Johnson

Firstly, it was nearly impossible to cancel. I emailed several time, you can’t do anything from the website yourself (even though you can sign up for all session yourself?), and while you wait for someone to respond to emails, you’re charged for weeks you aren’t using and have been trying to cancel. As a single mom, money disappearing and going towards nothing is harmful to my budget, especially in this economy. Secondly, we were really unhappy with how this is organized. There’s very little for younger kids to do besides wait around doing nothing. I tried sending my child with a small coloring book and crayons to entertain herself while older kids had reading/homework time. They told her she couldn’t use them. She’s 5. She isn’t reading yet and doesn’t have homework. It is apparently VERY loud, as all the grades are in one room. So if you have kids with any kind of sensory processing issues, or sound sensitivity, avoid this program. I will say the woman I spoke to to cancel the program session was very nice and helpful. I’m still not sure why I couldn’t cancel it from the program, and why other Y workers I spoke with could see all the programs but also couldn’t cancel.

Aimee Powell

We've used this program for 3 years now and every year has been filled with miscommunication or lack of communication, unprofessional staff who lack zero compassion or understanding. We've had our cards incorrectly charged, paperwork lost every single year, even when it was turned in to the main office. I guess they think since there is no other options available to working families they can act however they'd like.

Trish B

These last two years of service with pryme tyme have been full of miscommunication, system errors, over charging, accidental charges, wrong registrations, my child being pushed and having a tooth knocked out and yet I still gave this program a chance! Now I've registered over the summer, and am currently being charged yet my child is being told she's not on the roster at her school! Additionally I'm able to pick up my child with no one to making sure I'm actually the adult who should be doing so! Such a lack of safety for children!

Amanda Gibson

The ladies doing pryme tyme at my sons school are amazing! As a workimg mother it is a huge help!!!