Best Buy

Category: Electronics store in Montclair, California

Address: 8960 Central Ave, Montclair, CA 91763, USA

Phone: +19096217156

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Anthony S

Jul 12, 2022

UPDATE 07/10/2022. Still 5 stars. Went in on above date for a last minute purchase of two items: Large TV for office and either a new router or an extender for better wi-fi coverage. While looking at the TV's, a salesperson by the name of Nestor Diaz approached and asked us if we needed help. He was very professional and knowledgeable about large screen TV's and assisted us in deciding on either a router or an extender. Seriously, he offered customer service that's a rarity these days. He ultimately provided great info on the products and helped us make a good decision on a TV which fit our needs. He provided the same service when it came to the helping us choose a better router. This was great since the better router offered better coverage for our home. Again, if you want outstanding service, an overall pleasant and professional person to work with, Ernesto Diaz can't be recommended enough. Due to this encounter, and the overall good service thanks to Mr Diaz and the other professional employees, the Best Buy in Montclair definitely deserves a visit. This was an outstanding five star encounter. ****************************** We initially purchased a regular HD 55 inch TV. After reading up on the latest trends, the general consensus was that 4K tvs were the wave of the future. Our initial purchase was pleasant. The return was just as pleasant and hassle free. We waited at the return desk while employees brought us the TV that we were going to purchase from the onset. We were only in line for maybe 15 minutes before we out the TV with our new 55 inch 4K tv. I highly recommend this Best Buy. ********Update********* In February of 2018 we went in to purchase a printer. A very helpful guy by the name of Richard helped us out. Seriously, a true customer service professional. He offered tips that we weren't aware of and just an overall nice guy.

Miguel Nicho

Jun 30, 2022

Geek squad service is terrible they tell you everything you want to hear over their phone customer service... but when you arrive to your store appointment is like a different company...

Alex Quintero

Jun 24, 2022

The associate made 3 errors, when I was making my payment. I had a check from my bank account that he was not able to process, my intention was to pay off my balance. I instead elected to use my debit card and told the clerk I would make a 50 dollar payment, he entered the whole balance of 299.00. I said cancel it and change it to the 50 dollar payment I requested. He was not very nice after my request to make the change.

Evelyn Velasquez Barahona

Apr 21, 2021

I went in to get a new speaker. It was close to closing time and I was about to leave and come back some other time. The gentlemen that help me saw that I was about to leave and said to wait a moment and he could help. He was very polite and answered all of my questions. His customer service is what got this Best Buy the 5 stars.

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Questions & Answers

I have a question, in February of this year I bought a phone and a Samsung watch and I took insurance for one year, the problem is that I cannot find the receipt and the watch is no longer working, it is possible that they are worth my insurance

Heidi Ruedas | Sep 20, 2020
Damarieh Underwood | Sep 21, 2020

Well you should try your best to find the receipt so that they can better help you with your insurance plan with them or you could just go there and talk with them, but I think they would want a receipt to better help you. It also depends if it's worth the insurance plan with how much the phone and the samsung watch cost, if you are able to buy another one with your own money then it might not be worth the insurance plan but the good thing about having the insurance plan is that you don't have to worry about buying it again you can just get another brand new one for free.

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is it open to shop inside dose anyone now

Crystal Calvillo | Jun 22, 2020
Crystal Calvillo | Jun 23, 2020

thank u so much

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Can I obtain a duplicate receipt from the store? I lost the original.

Virginia Rosa | Dec 20, 2019
Gabriel Jimenez | Dec 21, 2019

If you have a bestbuy card it should be available at the store or if you can access it on line for a reprint

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Did anybody buy a Samsung 50 inch for 327. Great deal but I can't find Bixby on it can anyone help me? Because on there website it mentions it has Bixby built in but I can find no where on TV?? What's up with that?

BRN DVL | Dec 20, 2018
income-products com | Dec 21, 2018

The first time u click the microphone button on the remote for the TV, it should let u setup bixby. Great deal on the TV!

How can I reach the manager via phone for this store?

Moja Hale | Dec 20, 2018
phonsirelly | Dec 21, 2018

I would call the store phone number by googling their number and ask for a supervisor instead.

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Does curbside pick up open up earlier than instore shopping? Or do they operate on the same hours.

Art G | Nov 19, 2020
Neana Correa | Nov 20, 2020

This week curbside pickup opens tues 10th and thurs 12th at 6am

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do they have freezers in stock?

Linda Hawkins | Jul 22, 2020
Larry Mike | Jul 23, 2020

Yes

Can I enter inside to ask about my phone

hassane tarifi | Jun 22, 2020
Jim Hetzel | Jun 23, 2020

As of sunday, at Montclair and Beaumont you needed an appointment to go in. Then it's for a purpose, not just to browse.

Can we go in to exchange an item?

unofficial | Jun 22, 2020
Ea Tari | Jun 23, 2020

Yes, curbside.

What is near this Best Buy

Jupiter DeVore | Feb 23, 2020
Dads can do it tv | Feb 24, 2020

There is a target a Gold's Gym Starbucks a restaurant called Paradise Buffet John's Incredible Pizza and a Wells Fargo.

do u have over the range jen air microwave? need immediately...Montclair location

kim carr | Dec 20, 2019
Hieu Do | Dec 21, 2019

Check the Best Buy webpage. Or call. I doubt anyone working at BB monitors this.

can you replace an apple watch series 2 screen?

Juan Alvarez | Dec 20, 2019
Harvey Nix | Dec 21, 2019

You will have to call the store to verify if they do

Do you replace iphone batteries and screens?

James E Hill | Dec 20, 2019
Claudia Narvaez | Dec 21, 2019

Yes

Is their certified Apple iPhone chargers here

Tauneece Ware | Dec 20, 2019
Shanelle Godfirnon | Dec 21, 2019

Yes

I have a Samsung galaxy s9 plus and there are little scratches on the screen and was wondering if it can be fixed if so how much would it cost?

Alex Steinline | Dec 20, 2019
DANIEL YOST | Dec 21, 2019

Yes it can be fixed. $100 for a screen replacement. They have shops everywhere. Prices vary per phone. But I would wait til you have noticeable cracks. Samsung has announced a new offer for their smartphone buyers. Dubbed the "Never Mind" offer, it allows users to avail a one-time screen replacement within a year of purchase by paying Rs 990 at the time of repair.Sep 22, 2017

Do u have any nintendo swictch consoles

Bob Builder | Dec 20, 2018
Christopher Hernandez | Dec 21, 2018

I have seen them inside.

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Can you order Things on Best Buy . Com if you've lost your card?

Erick Lopez | Dec 20, 2017
Jesse Mejia | Dec 21, 2017

Yes

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Do you have ps4

Miguel Martinez | Dec 20, 2017
Dande West | Dec 21, 2017

Lol ... Of course !!!

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Do you have a Samsung rep in house

Billye Sire | Dec 20, 2017
F Men | Dec 21, 2017

Yes

Can you pick up destiny 2 today

Eric Villalobos | Dec 20, 2017
SawR | Dec 21, 2017

Wait till later, trust you get enraged by lines, i highly recommend that you go tomorrow, to pick up Destiny 2!

what 32in tvs do u sell

Carol Nuno | Dec 20, 2017
Chris Tian | Dec 21, 2017

Top brands

What are the Covid safety practices like here?

People are asking | May 1, 2021
Jeremy Fagundes | May 2, 2021

Good had hand sanitizer at entrance duviders between employees and customers, disinfected surfaces between guests

Why does it take over 30mins to get anyone on the phone?

David James | Mar 2, 2021
Terena Twyman | Mar 3, 2021

Short of staff best to go in.

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how much would it cost for ipad 12.9 3rd generation screen repair cost?

Ronnell Gallon | Mar 2, 2021
Cat the Killer 1999 (cj) | Mar 3, 2021

iPad ProAppleCare+ services$49 out of warranty $649

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