O'Reilly Auto Parts

R M

Employees talking away not acknowledging a customer walking in. Them finishing up their conversation before offering help. He no idea how to use the battery analyzer. Was a total waste of time going in there.

Frankie Medina

Purchased wrong part @ carrier location in Grand Prairie, Tx. I was told when purchasing if I don’t use it bring it back for a refund, I did not even pull it out of the box after I left the store and returned with it, kid behind the counter claimed I swapped it out, he said it look used, I explained to him I didn’t even take it out of the box after I left the store with, mechanic installed new part with solenoid, I tried to return an unused part and was refused, horrible customer service, need better training, if that came off 2003 ranger, it would be obvious, will not return to Oreilys for any thing picture attached is the part I attempted to return, bolts still sealed and everything

Joey B

Helpful kind staff srve was great👍 only one they wish they had all my parts.

H Woodson

Went here to buy a headlight and get it put on and the worker told me that it was nothing wrong with my original light so I left. An hour later I was back bc my headlight was out so then that same worker told me that I was having wiring problems so I need to see a mechanic about the light. Went to see a mechanic and all he did was change out the light..... Guess the worker just didn't want to help.