Computer Superheroes - Boulder IT Support Company & Managed IT Services Provider

Category: Computer support and services

Address: 4450 Arapahoe Ave #100, Boulder, CO 80303, USA

Phone: +17202055250

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Jessica Lorentz

Apr 21, 2022

Jeff and his team have come through for me time and time again. Jeff implemented a wide array of technical solutions that fixed my computer issues and his professionalism and dedication to finishing the job got me up and running with minimal downtime and impact to my business. Every time I interact with Jeff, I am continuously impressed with his skillset and so thankful for his dedication and customer service. You will be so happy you chose Computer Superheroes!

Barba Hickman

Feb 8, 2022

Always the most competent technology consultants in Colorado (and always a pleasure doing business with them).

Theresa M Valencia

Nov 23, 2021

Have worked with Computer Superheroes for the past several years, both through my work place and my home system needs. Jeff L. hires top notch support technicians. Their customer support response time is remarkable. Not only do they provide exceptional professional service, you learn so much along the way. 5 star company with hands-on support.

Intelligent Office Boulder

Aug 14, 2019

Jeff and his team are highly knowledgeable and professional. Great company to work with!

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Questions & Answers

What certifications do your security engineers have?

Wendy Kairan | Oct 2, 2021
Computer Superheroes - Boulder IT Support Company & Managed IT Services Provider | Oct 2, 2021

Our security engineers have the following certifications: MCSE, MCSP, CCNA, CompTIA Network+, A+, Security+

Does your firm come to my office when I have a problem?

Wendy Kairan | Oct 2, 2021
Computer Superheroes - Boulder IT Support Company & Managed IT Services Provider | Oct 2, 2021

We can perform on-site work when required inside our geographic service area.

What geographic area do you support?

Wendy Kairan | Oct 2, 2021
Computer Superheroes - Boulder IT Support Company & Managed IT Services Provider | Oct 2, 2021

Remotely, we support nation wide. On-site, we currently support and serve Denver Metro/I-25 corridor between Fort Collins and Parker, Nederland to Brighton.

Does the team help manage my IT assets including hardware and software?

Wendy Kairan | Oct 2, 2021
Computer Superheroes - Boulder IT Support Company & Managed IT Services Provider | Oct 2, 2021

Yes, absolutely.

What kind of service response can I expect?

Wendy Kairan | Oct 2, 2021
Computer Superheroes - Boulder IT Support Company & Managed IT Services Provider | Oct 2, 2021

Managed Service customers receive a 2 hour SLA on urgent issues.

What can your Help Desk assist with?

Wendy Kairan | Oct 2, 2021
Computer Superheroes - Boulder IT Support Company & Managed IT Services Provider | Oct 2, 2021

Everything related to your IT needs.

What if I have a problem after business hours, on a holiday, or over the weekend?

Wendy Kairan | Oct 2, 2021
Computer Superheroes - Boulder IT Support Company & Managed IT Services Provider | Oct 2, 2021

Managed Service clients have emergency support response 6 AM to 10 PM every day.

Can you help us with Cybersecurity?

Wendy Kairan | Oct 2, 2021
Computer Superheroes - Boulder IT Support Company & Managed IT Services Provider | Oct 2, 2021

Yes, we can definitely help you with cybersecurity.

Do you have a minimum number of users you support?

Wendy Kairan | Oct 2, 2021
Computer Superheroes - Boulder IT Support Company & Managed IT Services Provider | Oct 2, 2021

Our minimum number of users is 10.

What is your standard response time?

Wendy Kairan | Oct 2, 2021
Computer Superheroes - Boulder IT Support Company & Managed IT Services Provider | Oct 2, 2021

Urgent issues are responded within 2 hours.

What are your support hours?

Wendy Kairan | Oct 2, 2021
Computer Superheroes - Boulder IT Support Company & Managed IT Services Provider | Oct 2, 2021

9AM to 5 PM MT Monday-Friday

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