La Quinta Inn & Suites by Wyndham Dallas Arlington South

Elizabeth Ruiz

I don’t know where to even start! I’ll start with the pros since it won’t take long to type. PROS: LOCATION they are located near mall/restaurants about 13 minutes from epic water etc. With that being said TAKE YOUR MONEY ELSEWHERE!!!!! CONS: Upon arriving, check-in was ok up until they start asking for full names of everyone staying in the room not sure why. We booked two rooms and requested to be on the same floor and/or close together due to my father being disabled. Great! They did just that. We were giving rooms 119 & 115. OMG! I am not exaggerating the rooms smelled HORRIBLE! Whoever left a review saying they smelled so good psssh! Yeah Right! Floors were wet. Smelled like dirty diapers etc. Room 115 was a double full size bed. Only had 2 towels. BE READY! Take you some extra towels. Bc when they run out they will give you Pool towels. And pool towels weren’t even available at the pool. Bring your pool towels! Outlets to charge SUCK! They sticking out the walls! I couldn’t find any that worked. Luckily room 119 had a table that had three outlets to charge. A/c was fine thank God! Fridge was dirty! Shower bathtub was dirty, towels were stained! Shower pressure comes out so strong you can’t even stand under it for so long. There is no Hot breakfast. Grab and go kinda breakfast. Pool was dirty. Literally guests were cleaning the pool to be able to Swim. Dusty dusty rooms! We requested additional towels and trash bags the next morning and no room service. A lady with a nose ring said “I’m good” so when she says that it means it won’t get done. Fast forward, we came back from the waterpark to find no cleans towels no trash bags. Apparently the lady in front of us complained about the same thing. Go figure. Be ready to wait and wait in line at the front desk as they only have one employee per shift. I have two kids under 2 and it was exhausting having to watch them every minute bc the floors were dirty the outlets were not in place. The doors oh goodness the doors! My two year old can open the doors if wasn’t for the latch on top. This place is not kid friendly! I should have known better because let’s face it! It’s La Quinta! And the fact that it says & Suites means absolutely nothing. It may look eye appealing upon arrival but you will soon discover this place is trash. This place is over priced for the poor quality it has. I WILL NEVER COME BACK HERE! EVER! Don’t read the comments that are 4 months ago. BEWARE! I warned you!

Britni Main

Customer service was awful. After checking in, unloading, getting everything to our room, and unpacking, about an hour later we were told we had to switch rooms. We had two rooms booked that were then on separate floors of the hotel. They were not accommodating whatsoever. All while we were in a rush to get out the door to get to a baseball game. They were not friendly and unwilling to work with us. No real explanation for why we had to change rooms, other than we booked online and they made a “mistake” checking us in. Hotel was less than sanitary, dirty floors, strange odor in the rooms, and very outdated. Very disappointing. The only thing good about it is the location is close to nice restaurants and some shopping.

Caterrias Quinn

I wanted to book this hotel originally, but decided to "save" a few bucks, that was a bad idea, and ended up staying here anyway. Once I walked into the room my stress level went from 1000 to about 43.6, lol. The room was clean, there was ac blowing clean dust-free air, the bedding didn't have spots, it was clean & crisp. Always go with your first mind, even if you're trying to save $$, you know which hotels are clean & have great service. LaQuinta has both.

Charles Davidson

The lobby was beautiful. Room was clean and well appointed. Very convenient location with numerous restaurants and shopping within walking distance. Bob at the front desk was extremely friendly and helpful. We asked for an extra blanket and pillow and he delivered it within 5 minutes. Definitely will stay here again.