Orange Cycle Parts

Brian Sage

Don't waste your time.

ron s

Sent cheeper tires than what I ordered. Scammer.

College Student

Uses the cheapest shipping method possible. If you stopped using USPS that would help your seemingly PR problem.

D W

I ordered a mountain bike seat that's hard to come by and tends to sell out fast. 10 days after I placed my order the item hadn't arrived even though the listed expected delivery date hadn't changed. When I looked into it further I saw that tracking hadn't progressed past local pickup. I contacted Orange Cycle Parts and they immediately canceled my order and issued a refund without asking if that would satisfy me as a consumer (it did not, since other sellers had run out of the item by that time and I was left in the lurch). A reputable business would have reached out to me to ask if they could ship me a replacement using a more reliable method than having USPS pick up from their location. Didn't they go through business practices 101, where you learn that when a customer has a bad experience it's up to you as the seller to try to make things right?