Oak Mill Bakery

Sriram Pandit

Not fit to sell Birthday Cakes.The lady at the counter had a big scorn on her face. Was so lazy that did not move from her position and wanted me to describe the cake to tell me what its ingredients were. She would be fired in most of the places I know, except at funeral parlours.

Taylor Rusen-Tunk

We worked with Oak Mill Bakery for our wedding cake, and from start to finish, it was a great experience! For our original tasting, we met with Basia at their Arlington Heights location in March 2020. The appointment was fun and productive—we spent our time viewing their look-book of designs, discussing photos we brought in as examples of our vision, and, of course, tasting several combinations of cake and frosting. They kindly served us water and tea alongside our samples. At the end, we elected to go with a 3-tiered vanilla cake with vanilla custard filling and cascading flowers. Due to the COVID-19 pandemic, we pushed our event all the way to 2022, which Basia was able to accommodate. The day of our wedding, the cake looked absolutely beautiful! I was in awe when I saw it for the first time walking into our reception hall, and I had to take a moment before cake cutting simply to admire it! It was delicious, and we received many compliments from our guests following the event. We’ve visited Oak Mill on separate occasions simply to try their other desserts. Likewise, everything we’ve purchased—small cakes, tarts, cookies, and other confections—are sweet, tasty, and fresh. We recommend Oak Mill for your wedding cake and other sweet treat needs!

Katarzyna Cieślik

Definitely not recommend! Customer Service is horrible, never see manager can talk like that for customers. It used to be great place but not anymore. We order birthday cake and it was NOT fresh at all. We always had pear cake , sometimes was better, sometimes not but never has stinky lady fingers and old sponge cake. We packaged cake, call ahead with complain because it was right before 4th of July. We returned cake to store at Tuesday after holidays and they took it from us and tell us they need to sent it to place where they doing it and baker need to taste it and decided about refund. They didn't call, I spoke with rude, ridiculous manager named Daniele and she refused our money back. It's ridiculous situation, it's worst customer service ever and I was my last time with Oak Mill Bakery for sure.

Ania Snape

I have been a loyal supporter of Oak mill bakery since it’s beginning. we were excited for the owner to succeed and for us to be able to buy something we remembered from our childhood made by our grandmothers and mothers. Today product is …Hi Ania, we are so sorry to hear about your experience. Can you please email us with more details about what you purchased to [email protected]? Thank you in advance! -OMB