Comfort Suites Loveland

Tikia Bell

Stayed there for a week. Some of the staff was nice and friendly One of the front desk lady (blonde hair) same one everybody else is complaining about very rude didn’t want to service anyone after dialing 0 for them to come out the back You had to ask for housekeeping, pool towels Hot tub was broken Room was dusty upon arrival Before checking out front desk sent housekeeping to my room stating I was due to check out and my reservation said different after showing my reservation I was still booked for a extra night.

Ashlie Miller

We have previously stayed at this hotel and it had a great location and pool. I had called about getting a room reserved for 6/11 and before I could even finish my question Lisa or Linda interrupted and said we have no rooms available. I had already checked the website that said they did. So I booked rooms online and called back to ask about the possibility of the rooms beings close together. Then Lisa/Linda went on to tell me that this is a corporate website and she wasn’t sure how I booked a room because they are completely full and they couldn’t help me out and that she was the manager on site at the time. She was very rude and confrontational. I informed her we would just book elsewhere and that her attitude was unnecessary since I in no way yelled or became angry with her. I understand that things go over capacity and get booked up, but just a simple I’m sorry for all this confusion from the staff and I would still consider staying at this hotel again. For future visits we’ll be staying somewhere else, where the staff can at least politely interact with someone.

Rocco Passarelli

Be aware booking with a reservation company instead of the hotel itself. I booked a room a couple days ago and am now sick with Covid. My stay isn’t for two more days and they won’t give me my money back or change my reservation. I am out $177.00! Beware!

Verified Hotel Guest

Positive: Front desk & housekeeping were polite. Pool is fantastic. Negative: We had a hotel employee scold us for having two bottles of water and a bottle of coke (with lids) in the pool area when sign clearly states just no alcahol or food.