Address: 58 Union St, West Springfield, MA 01089, USA
Phone: +14137336108
Sunday: Closed
Monday: 9AM–4PM
Tuesday: 8AM–4PM
Wednesday: 9AM–4PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–12PM
cheryl rankin
Friendly, helpful no stress banking. Love Freedom C.U.
Joseph Gagnon
I have been trying to contact this credit union for years, Terrible, no call backs ,my account is been hacked and has ruined my credit. This place is terrible you have been warned !!!! They will not help me at all..
medicine chickadee
They have been magnificent in the past. It was possible for me to be overseas, for example, and call them through Skype, and have them pay down a Visa bill from a recent payroll deposit. But they don't do that any more, and the e-banking is nowhere near as effective, and probably not as secure. If I miss a Visa bill, they sock me with a huge fee- and I can't just pay it off over the phone. So I have to drive there for any significant business. I don't go to banks at all, their service went South years ago- I guess they are picking up this habit, in the executive suite. Staff are generally cordial and efficient, though, unlike in banks.
Elaine Holston
Been a member since they open up and love how they take care of the members. Old fashion service that is rare to find. Very courteous and friendly people that make your daily visit so welcoming. Great place of business.
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Hello Vladimir. You can call 413-739-6961 and one of our representatives can assist you with all your questions about our personal loans.
Hi Elizabeth. Our ATMs are located at our branches. For surcharge free access at other ATMs, we are part of the SUM and AllPoint networks. Please visit https://www.sum-atm.com/ or https://www.allpointnetwork.com/ for ATM locations.
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