Freedom Credit Union

Category: Credit union

Address: 58 Union St, West Springfield, MA 01089, USA

Phone: +14137336108

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 8AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–12PM

Reviews

cheryl rankin

May 11, 2021

Friendly, helpful no stress banking. Love Freedom C.U.

Joseph Gagnon

Sep 14, 2020

I have been trying to contact this credit union for years, Terrible, no call backs ,my account is been hacked and has ruined my credit. This place is terrible you have been warned !!!! They will not help me at all..

medicine chickadee

Aug 14, 2017

They have been magnificent in the past. It was possible for me to be overseas, for example, and call them through Skype, and have them pay down a Visa bill from a recent payroll deposit. But they don't do that any more, and the e-banking is nowhere near as effective, and probably not as secure. If I miss a Visa bill, they sock me with a huge fee- and I can't just pay it off over the phone. So I have to drive there for any significant business. I don't go to banks at all, their service went South years ago- I guess they are picking up this habit, in the executive suite. Staff are generally cordial and efficient, though, unlike in banks.

Elaine Holston

Aug 3, 2016

Been a member since they open up and love how they take care of the members. Old fashion service that is rare to find. Very courteous and friendly people that make your daily visit so welcoming. Great place of business.

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Questions & Answers

Could you explain to me what are the requirements for a personal loan?

Vladimir Beltres | Oct 2, 2021
Freedom Credit Union | Oct 2, 2021

Hello Vladimir. You can call 413-739-6961 and one of our representatives can assist you with all your questions about our personal loans.

Where are Freedom ATM

Elizabeth B | Oct 2, 2021
Freedom Credit Union | Oct 2, 2021

Hi Elizabeth. Our ATMs are located at our branches. For surcharge free access at other ATMs, we are part of the SUM and AllPoint networks. Please visit https://www.sum-atm.com/ or https://www.allpointnetwork.com/ for ATM locations.

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