Xfinity Store by Comcast

Category: Internet service provider

Address: 920 Wolcott St, Waterbury, CT 06705, USA

Phone: +18002662278

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

White Witch

Sep 17, 2022

Lazy people they see there’s a line , two workers standing around talking.

David Bethancourt

Sep 3, 2022

They are all very good

Carol Bono

Aug 28, 2022

Had to fix my cellphone, quick service and ver friendly. I would recommend going to the store instead of calling in. The service representative was fast, courteous and did his job very effectively.

Gary Cavallaro

Jul 16, 2022

Xfinity is the best, I was getting rid of my girlfriend Verizon Phone AND Account witch I my arguing with her as I text wright now fkin believable So yes Xfinity. “IS THE BEST WAY TO GO” 👍🏽✌🏽....

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Questions & Answers

Can I just get internet only? Not the box for programs.

Ann R | Oct 3, 2018
Billy Cosme | Oct 3, 2018

Steal

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how do I get a new remote

Joanne Feher | Oct 3, 2018
Mary Lutz | Oct 3, 2018

Just bring the old one to the Xfinity store and they'll swap it out, no charge.

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How can I pay by phone?

Hasina Addison | Oct 3, 2019
Juan Garcia | Oct 3, 2019

You can go online and pay or use the Comcast app.

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Can i bring back equipment here?

shaniece | Oct 3, 2019
Theresa Fair | Oct 3, 2019

Yes.

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Do I need to have a debit card to get service for internet. Wanted to pay cash to get the box and 1st month of service

Brian Quinn | Oct 3, 2018
Jacek Radko | Oct 3, 2018

Nope you can pay any way you want

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Am I able to bring my equipment back to this location: 920 Wolcott St

Stacy Peck | Oct 3, 2018
Jacek Radko | Oct 3, 2018

Yes, and you don't even have to wait in linne

How can hook up xinifity on the go

LadyMonique 40 | Oct 3, 2017
Jacek Radko | Oct 3, 2018

You have to download Xfinity hotspot app and have a secure lock screen. Then afterwards, sign in at home to Xfinity, and you'll be automatically connected whenever you are near an Xfinity site

CAN I JUST GET CABLE SERVICE

Dana Grickis | Jul 4, 2022
Dominique Ojoe | Jul 4, 2022

yes you can

can I return one of my cable boxes at this location?

Angela Serrano | May 5, 2022
jimmy lamboy | May 5, 2022

Yes you can

Can I switch from metro pcs to xfinity cell phone.I have a samsung galaxy 10 lite

James Dauphinais | Oct 2, 2021
Deb Forsman | Oct 2, 2021

You would need a new sim card but they advertise bring your own phone.

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Is there a phone number to reach this Waterbury store direct ?

Edward Hughes | Oct 2, 2021
Julio Felix | Oct 2, 2021

Best thing is to go down to the store their never busy you won't be there more than 10 minutes

Can I pay in store

Riley Smith | Oct 2, 2021
Luis DeLeon | Oct 2, 2021

Yes you can.

Can you own your own small cable box. The satellite one that XFINITY rents out?

Ronald Roux | Oct 2, 2021
Mary Lutz | Oct 2, 2021

No, but you can use your own streaming device, like a Roku.

How do you transfer service

MARIE MCNE LLPLLIS Iggy | Oct 2, 2020
Barry Mason | Oct 2, 2020

Very good service and very informative

Why no cable TV tonight

george Gaylors | Oct 3, 2019
Lena Escalera | Oct 3, 2019

Mine is working

Do you need to have landline service to get internet service

Janice Pepice | Oct 3, 2019
A CROOKEDPINKY | Oct 3, 2019

No

If I am having problems with getting the sim card to work on an I phone i ordered online through Xfinity can I bring it into the store for help?

Roxanne Matthews | Oct 3, 2019
Juan Garcia | Oct 3, 2019

@ Roxanne yes you can bring it into the store and they will be more then happy to help you.

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If i ordered a self install kit yesterday can i go pick it up here anytime?

Joshua Rodríguez | Oct 3, 2019
Garcia Luis | Oct 3, 2019

If they have available yes

Can I pick up my internet self installation equipment here?

Joshua Rodríguez | Oct 3, 2019
Mary Lutz | Oct 3, 2019

Yes. You can pick up internet modems and cable boxes there, as well as HDMI and ethernet cables (6-foot) and coax cables (2- and 6-foot).

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My e-mail and Facebook accounts were hacked how do I get new ones.

Darlene Ramos | Oct 3, 2019
Juan Garcia | Oct 3, 2019

Just make a new account

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What channel is 221

Bill Lefebvre | Oct 3, 2019
Mike Pete | Oct 3, 2019

Showtime in standard definition. It should redirect you to 1840 for Showtime HD.

How do you fix the error code apps 04035

Terri Caraballo | Oct 3, 2018
Garcia Luis | Oct 3, 2018

Call tech support

How can I get a new remote if mine is damaged

Ann Marie Slowinski | Oct 3, 2018
Connecticut Transportation | Oct 3, 2018

Just stop on with the broken one, they will exchange it, no questions asked.

looking to get my pin number to unlock my new phone, I have tried the pins that I have setup for the phone and they are not taking it

Stanley Przytulski07 | Oct 3, 2018
Jacek Radko | Oct 3, 2018

You are going to have to do a factory reset. Back to the beginning. That's the only way

What's the best and most cost effective way to hookup my tablet to the internet?

Robert Cocchiola | Oct 3, 2018
Jacek Radko | Oct 3, 2018

WPS button on top of your router

Is xfinity open today

Janet Marquis | Oct 3, 2018
Jacek Radko | Oct 3, 2018

Nope

Could i return equipment here

Yessibelle Rodriguez | Oct 3, 2018
Jacek Radko | Oct 3, 2018

Yes

Does waterbury xfinity service oakvilee

Kim Hamel | Oct 3, 2017
kayssan | Oct 3, 2018

No

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