The New Jewish Home, Manhattan

Darienne Grey

Do not go here. I had to take my Mom out. They said they would have a meeting to discuss her discharge. This meeting never happened. Her insurance was going to run out so I took her home. Earlier, on the same day I took her home, I called for information on her condition and was told that she was doing well by her nurse practitioner. I looked at her discharge papers when I got home. A "neurologist" wrote she has 6 months or less to live! That was news to me. I called that morning and they did not tell me this! I have a healthcare proxy. They had it on file. I do not know if their plan was to keep mom until she died or what. Mom also complained about the services she received. Her complaints were similar to the complaints of other reviewers here. She is mentally and physically worse than when she entered 2 weeks ago! Incompetence and dishonesty. They know that I am an attorney. I suspect this is why, once I got there to remove her, some people started showing up for the discharge process. Even though my mom was asking for the social worker (for discharge) all day. However, no doctor or nurse practitioner ever showed up. I had to go to her nurse practitioner to get her discharge papers. It is strange that other positions came to talk about discharge but not anyone from medical. New Jewish Home even sent a hospitality associate to ask how my Mom's stay was, but no medical personnel! Unbelievable. If was able to, I would give zero stars. Do not go here!

Joan Conlon

I was shocked at all the negative reviews.I was there in 2017 after a devastating car accident, subsequent cardiac arrest and terrible care in 2 prestigious medical centers in Conn. When I was admitted to TNJH for possible rehab, several doctors thought I might not walk again.At YNHMC my husband was told by the social worker that I would either die or be a quadrapeligic.At that same Institution , I received 2 decubiti, one so deep that my doctors feared it would go to the bone.I received excellent wound care from Dr.Torina of Mt.Sinai and it healed in 9 months .At TNJH Ms.Sussama NP was in charge of that wound and my nurses were directed to do wound care twice a day.My night nurse Linda always asked me what time would I like the dressing changed and apologized if she was a little late.My CNA Norma on the evening shift always hid a special diaper cream in my drawer so my sacral bed sore would heal. My CNAs went to other floors to find the right size diapers.Ms.Grandison R.N. made special efforts to see that I had Attarax in my med drawer from the outside pharmacy.Mr.Petaud LPN helped the CNAs get me into the wheel chair.But my best angel was Cheryl Blake CNA.I remember clinging to her for dear life the first time I stood.Barbara my PT sat with me for 20 minutes the first time I used the bathroom.And Yvon SCHRIBER OT serenaded me with Shimmy Shimmy Cococo pop the first time I sat on the edge of the bed. Yes I saw the mice in the gym and the rats in the garden and the hole in the wall by the exit door but the cleaning people always wished me good morning every morning .My bathroom was spotless and no staff members used it for their own use as the staff in Conn. did. Yes Dr.Zewdu was surly.PCP Dr.Carol Horowitz of Mt. Sinai reported him to the Medical board for not returning her calls.Karen the day nurse was a bit snippy but she saw that I got my pain meds and my dressings changed on time. I would not be walking today and back home were it not for the staff of TNJH.

Evelyn Ortiz

My. Brother was at this Hospital and it got worse and worse and worse he was able to talk he had all his faculties but no one listen to him I had to come in and reiterate what he was telling them why. And then when things got worse they wanted to know why we were leaving between the lack of service the lack of respect that they gave to my brother who was their client, no don’t go there go somewhere else and please make sure you view the facility and ask questions don’t take it for granted that it’s good. If I could give them a half a star I would and that’s for the few people that you could count on your fingers that did do their job and take care of you.

Matthew White

Well I was there it was during the covid 19 I was pretty much happy that I wasn't affected by it cause I was in the hospital before my sister did get some clothes before they said that visiting was not allowed during the pandemic but they were very good including the nurse who was with me at the hospital