1st Bergen Federal Credit Union

Category: Savings bank

Address: 392 Main St, Hackensack, NJ 07601, USA

Phone: +12019680202

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Darlene LeeCarter

Sep 27, 2022

Services was good and personal care for what you needs. Staff knowledgeable and polite.

The Shyna

Aug 11, 2022

Change the picture, y’all. Come on, now

Boss Mon L.A

Jun 11, 2022

Awesome bank. Great employees and great customer service. Best local bank in New Jersey. They have a variety of helpful programs and services for the community which is awesome. #5tar ⭐⭐⭐⭐⭐ 👍👍💰

Isabel Almonte

Sep 2, 2021

You responded to my first post but it looks like I cannot respond back. That’s not the issue. Don’t tell me that other banks do this. With Chase for example, if the account goes into the negative, I have until 11PM that day to bring the account back up into the positive before they charge me the No Sufficient Fees. What your bank is doing is gross. If I get direct deposit today let’s say at 4AM it clears, but an automatic payment comes in at 3AM or 12AM, you proceed to charge that fee. It’s just a few hours difference within the same day. I cannot control at what time I get deposited and at what time another business decides to withdraw; the point should be that IF during the same day I make the funds available, that same day, then why are you charging me. Why don’t you decline the transaction then? If the funds aren’t there, and you won’t proceed to pay the item, then decline it! Instead of declining the transaction, you prefer to let it hit the account just to charge that fee and it’s really gross. I’m switching my direct to a different credit Union that doesn’t do this mess or back to Chase it is because honestly it’s disgusting.

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Questions & Answers

How much do I need to open an account

Cathy Oneal | Oct 3, 2019
Boss Mon L.A | Oct 3, 2019

I believe you just have to keep 5 dollars minimum in your savings account.

What are the requirements if the depositor/member of the 1st Bergen Federal Credit Union died outside U.S.? How can we reach out to check the account or close the account of your member?

LJ84 Cruz | Oct 3, 2018
Boss Mon L.A | Oct 3, 2018

Bring in the death certificate

Where is your member id located

Donte Rogers | Oct 3, 2019
Greater Bergen | Oct 3, 2019

Hello Donte, Thank you for reaching out! You can call our branch at (201) 960-0202 and one of our banking associates will help you get this information.

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When will anyone in charge respond to my question? I never was given my certification for the 1st time home buyer class, I'd like to know why?

Linda Mora | Oct 3, 2019
1st Bergen Federal Credit Union | Oct 3, 2019

Good Morning Linda, 1st Time Home Buyer Classes are provided by Greater Bergen Community Action's Financial and Housing Counseling program. You would have to contact them directly at 201-488-5100 extension 7051 for more information.

Who do I contact to receive the cert of completing the first time home buyer class?

Linda Mora | Oct 3, 2019
1st Bergen Federal Credit Union | Oct 3, 2019

Good Morning, 1st Time Home Buyer Classes are provided by Greater Bergen Community Action's Financial and Housing Counseling program. You would have to contact them directly at 201-488-5100 extension 7051 for more information.

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Where can I find 1st Bergen in irvington

Nahomie Josephabc | Oct 3, 2018
1st Bergen Federal Credit Union | Oct 3, 2019

Hello Nahomie, We do not have a branch in Irvington, NJ but we do have mobile and online banking products.

How can I consolidated my credit cards

sharon cox | Oct 3, 2018
1st Bergen Federal Credit Union | Oct 2, 2020

Hello Sharon, Thanks for reaching out! First you would need to be a member of the credit union. To join you must live, work or worship in Bergen County, Jersey City, or Paterson, NJ. You will need to complete a membership application and present a physical copy of your ID and Social Security cards plus a $5 fee to open the account. You can then immediately apply for the loan. The loan application will require 2 current pay stubs (if paid biweekly) or 4 pay stubs (if paid weekly) and a Verification of Employment form filled out by your employer as well as a copy of your lease. Please call our branch at 201-968-0202 to get all applications and forms needed for this process. It takes 7-10 business to get approved for a loan.

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