DHCR New York State Homes & Community Renewal (HCR) Lower Manhattan Borough Rent Office

Category: State government office in New York

Address: 25 Beaver St, New York, NY 10004, USA

Phone: +12124806238

Opening hours

Sunday: Closed

Monday: 9AM–4:45PM

Tuesday: Open 24 hours

Wednesday: 9AM–4:45PM

Thursday: 9AM–4:45PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Md Rubel

Jul 19, 2022

We are happy for DHcare Afsana she is very helpful

Rafael Zorrilla

Apr 5, 2022

Many years ago Altagracia Muñon help me get all the information a fill out all paperwork properly for rent overcharge & finally getting my lease that Landlord refuse to give Altagracia God Bless you & family wherever you are I have my apt thanks to this office everyone at DHCR is excellent but we need to do our part with documentation.

Jose S

May 3, 2021

Decent service wish bathrooms worked

David Milton

Jul 21, 2020

Great place to work

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Questions & Answers

How can I go about getting a copy of my certified rent rolls for the past 4 years. I seemed to have misplaced my paperwork.

C Rosado | Oct 3, 2018
Lila Kerroum | Oct 3, 2019

I am not sure but you can ask your landlord to give you a letter stating that your rent is paid every month from the date you started to live there until the last month you have paid.

How ca I find out if a building has ever been registered with DHCR.

Robert G. Perkins | Oct 3, 2018
Rocio Rodriguez | Sep 2, 2022

I've been living in a DHCR apartment for 21years! Since November 4,2020, I've been HARRASSED, BULLIED, INTIMIDATED, called CRAZY ( Due to my mental health conditions) fear MONGERING, stomping, JUMPING, DROPPING heavy objects on MY CEILING at all hours of the day and night just keep getting worse! On the weekends it starts at around 5-6am, until 10-11pm!! Police come and go, emails to Pinnacle management since November 2020,everything I've done, every AGENCY I've contacted simply won't help me! I have been trying to find a LAWEYER since December 2020! No luck with that either! I have an open HPD CASE and a CIVIL CASE also! No legal representation!! I suspect CORRUPTION!! From the highest ranking officials, to the personnel who answer the phones! Landlord wants me to give up my apartment! Tenants above me are being protected by someone! Why else would they act with such IMPUNITY? Not even showing up for court? Not caring about Police coming and going? 311 complaints? Ambulance taking,

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I received my Rent stabilized renewal lease on Sept 4, 2020. It was mailed Sept 1, 2020. My lease expires Oct 31, 2020, so less than 60 days. Should I sign it, or return it?

Gregg Culling | Oct 2, 2020
Dolphina Julian | Jul 4, 2022

You must sign the lease otherwise you may be evicted by the court. However you must read the instructions to Owner and Tenant at the back of the RTP-8 form to know your rights.

When did fuel adjustments and for rent stabilized apartments end

Toyia Jefferson | Oct 2, 2020
David Milton | Oct 2, 2020

That's a very good question. I was not aware it ended. I do IT support for the staff here.

Has the office reopened yet? If not, is it possible to request rent records electronically. I cant get through to anyone on the phone to ask. Thank you.

Sean Slattery | Oct 2, 2020
Denise Lauffer | Oct 2, 2020

i went 2 weeks ago. The office is NOT open, but they are working remotely. I nust got my rent history last week. Took 2 weeks to come. I requested it online

How can I apply for rent relife program

Nur Ullah | Oct 2, 2020
Denise Lauffer | Oct 2, 2020

You can apply online at the DHCR. Depending on the reason

Where can I pick up a RA-90 form to fill it out due to my landlord not renewing my leas

Fahela Vera | Apr 5, 2022
Dolphina Julian | Jul 4, 2022

Go on line at the DHCR website.

Any reason why after being on hold for more than two hours, my call was disconnected? No one has answered the phone all day. I tried this morning and was on hold for more than one hour, forty minutes before I had to step out.

Kristin Cortina | Oct 2, 2021
Dolphina Julian | Jul 4, 2022

It's indeed very, very difficult. However, you must continue trying.

My annual lease expires tomorrow, no renewal form was given, and I am in a rent stabilized apartment and currently in litigation for non-payment started by my landlord before the courts were shut down. Can he still send me a rent increase?

Jason N. | Oct 2, 2020
Dolphina Julian | Jul 4, 2022

Your rent cannot be increased unless you are offered a renewal lease. The owner does not have a case against you. You can file a complaint against the owner using an RA-90 form which is available on the website for Failure to Renew Lease.

How do I know if my landlord answer the administrated investigation review that I filed back on January 1sr 2020 . I have a dock number , but I don’t even know if he even ever received my package from DHCR.

Enrique Gonzalez | Oct 2, 2020
Dolphina Julian | Jul 4, 2022

You can use the Docket number to search for the status of your case on the DHCR website.

I have an inspection scheduled for Thursday at 190 E3rd street in Manhattan. is the inspection happening or is it cancelled

Vic Velasquez | Oct 2, 2020
Zone One - Lee | Oct 2, 2020

Contact 311 and give them your inspection ticket number to find out what the status is.

I want to combine two apartments into one, so I will need to change the C of O. My architect tells me I must have permission from the DHCR to do this. How do I go about getting this permission and what does it involve? Thank you

Richard Jenkins | Oct 2, 2020
Nia Williams | Oct 2, 2020

1 718-739-6400 this is the number to their office try calling them. Their office is 25 beaver street

I have my Apartment Registration Information . How can I file a complaint against the landlord on a rent Stabilization apartment that is being charged full market rent ?

Pia Lieb | Oct 2, 2020
Mont Zion | Oct 2, 2020

Go to 25 beaver St nyc

Can I get a copy of my lease if I go today in the office

Crystal Blackson | Oct 2, 2020
Zone One - Lee | Oct 2, 2020

The purpose of this office location is to provide you with a rent history of your apartment (and possibly the building) where you currently reside. This DHCR facility will not be able to provide you with a copy of your lease. They require a copy of your lease to provide you with the rent history, which may be helpful in defending against rapacious landlord activity against you. Check their website for more information: hcr.ny.gov/tenants Good luck.

is income verification till in effect

Frank Castellano | Oct 2, 2020
Leslilynn Meadows | Oct 2, 2020

Yes it is

How do I hold sect8 and the property management company accountable for neglect, non habitable conditions that resulted in my health become most times difficult to manage where even specialist are aghast when I have come into their medical faciliti

Patina Jones | Oct 2, 2020
Zone One - Lee | Oct 2, 2020

Your best option is to go to your local county Civil Court and see the pro se office for forms and other information on how to proceed with an administrative remedy. Be sure to bring copies of all information (including lease, medical records, other evidence, etc) with you. Good luck and I hope you prevail.

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Can a landlord of a rent stabilized building demand a rent increase without giving a lease renewal form that has been given every previous year?

Jason N. | Oct 3, 2019
Juana Garcia | Oct 3, 2019

No he can't. LL must have sent an offer 90 days prior expiring the current lease following the % increase guidelines of the rent stabilized codes.

I am 4 months behind in my rent. A social worker at the VA Hospital told me that you folks would help me pay it on a one time only basis. What do I do next?

Joel Harris | Oct 3, 2019
Lila Kerroum | Oct 3, 2019

I don't think they help you with paying your rent. You need to go to welfare and ask them for 1 shot deal they the ones that can help you.

Can my landlord charge me for my AC even though it's not OMG my lease. There is a part where it says Specify separate charges, if applicable and section (A) says air conditioner but they typed in $0.00. Now he send me a letter saying $10per Ac

wanda soler | Oct 3, 2019
Lila Kerroum | Oct 3, 2019

no he can't

I need a DHCR certified copy of our rent roll for our bank. Can I send an employee and what identification does he need?

Susan Virgadamo | Oct 3, 2019
Steven Yow | Oct 3, 2019

If you're the owner or managing agent, you should send your employee with a letter of authorization from you, copy of MDR, copy of deed, a completed FOIL form and a copy of his/her identification.

Am I a qualified family member for succession rights on my Grandmother's apartment and step-grandfather who have both passed away?

Sandra Berges | Oct 3, 2019
Richard G | Oct 2, 2021

You would still have to prove you have resided in the unit for a certain amount of time.

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Why don't they answer the phone?

orphan 200 | Oct 3, 2019
Steven Yow | Oct 3, 2019

You can call the main office in Jamaica, NY @ (718) 739-6400. Hope this helps.

I am a rent stabilized tenant in New York City. My landlord did not return the fully executed lease to me in over 40 days. Shall I pay the new rent or my frozen rent? My frozen rent is still in effect, thanks to the grace period of SCRIE renewal.

ywn | Oct 3, 2019
Tarisai Manchion | Oct 3, 2019

I don't have an answer for that. Call the office.

How does DHCR calculate the amount of a rent reduction for diminished services

Samantha Langer | Oct 3, 2019
Tarisai Manchion | Oct 3, 2019

It's best to speak to someone in the office.

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Can i drop my recertification with out a appointment?

Joss Loss | Oct 3, 2019
Juana Garcia | Oct 3, 2019

Yes

If an MCI charge is not added to a rent stabilized lease renewal, is the tenant responsible to pay the additional charge or just the amount on the renewal? The renewal lease just includes the 2 year increase over the original rent amount.

A Google User | Oct 3, 2019
Michael Echeverri | Oct 3, 2019

You can take a copy of the mci to the dhcr to have proof of the increase and add it to the consecutive months of the rent and theeeen add the % increase to the total. Keep copies of the totals to all apartments in case of a claim. Since the completion of the mci, the increase should have been added. Not sure if you can charge the past years, but you can on the current.

Is it possible that my apartement should be rent stabilized and I don't know if ?

charly vott | Oct 3, 2018
Juana Garcia | Oct 3, 2018

You can bring a copy of your leases to their offices and ask them. They are very knowledgeable on this topic

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