CITY Furniture

Category: Furniture store in Orlando, Florida

Address: 4779 Vineland Rd, Orlando, FL 32811, USA

Phone: +14073519742

Opening hours

Sunday: 10AM–9PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

D Scott Ball

Oct 3, 2022

Luis was very helpful and knowledgeable in helping me with my purchase. Didn’t feels like I was pushed or rushed into making any decisions. Delivery options where also very accommodating. Can’t wait to enjoy everything!!

Luis Laguado

Oct 2, 2022

Mr Jorge Diaz helped us a lot with issues that we had on our financial plan. He was very helpful and friendly and he was deep into our inquires, thing that nobody did in our past visits to the Vineland Rd store. Thank you Jorge!

Claudia Botta

Oct 2, 2022

Very nice furniture, huge store with variety for every taste! Amazing staff, Jay and Emily are the best!!!!

Randy Lowe

Oct 1, 2022

Friendly and lots of great furniture - not overpriced and ok quality.

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Questions & Answers

This company is a scam! Took our money and after telling us all our items were in stock, now nothing was in stock. They lie to you just to make a commission. SCAMMERS!!!!!

Jairette Leyro | Oct 2, 2021
Sam R | Nov 6, 2021

Happened to us we have been waiting for months after two reselections and months of waiting incomplete delivery

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Why you guys can call a customer to give them a heads up that order has been back order. Why does customer have to make all the calls and no picks up the phone. When 1 hour later they keep saying I am sorry and lie to you. Worst company ever .

Luis Ramirez | Oct 2, 2020
Rodrigo Palota | Oct 2, 2021

It happened to me as well.

Cooperate even lies to you.so I asked to get in touch with the district manager they told me his name Jadel alvers comes to fine out he a manager at same store I purchased my sofas. They lied

Luis Ramirez | Oct 2, 2020
Luis Ramirez | Oct 2, 2020

Then cooperate told they get in trouble if they have that information when I call them back they should be ashamed that if store managers can't take care of the issue. Then what do you go higher that is with any company lowes home depot Costco Walmart any company then answer they pick and take of the issue but city furniture there CEO does not care about his customers even there VP no call backs all anything if you here and something goes wrong you are on your own. Wife is made at me for taking her there piss off I don't blame her.

How is it legal for this company to sell out of stock merchandise and keep you hostage for months with empty delivery dates ?

Sam R | Dec 6, 2021
Seana Lassiter | Dec 6, 2021

It's the same at most furniture stores now. I've been told it's due to shipping delays. Best bet is to go to their outlet and purchase what is actually in stock. I've opted to do that instead of buying online only to find out that my items aren't coming for anotherfew months.

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Who is going to solve the furniture first that I am paying, what I received is furniture 5th

Lily Figuereo | Oct 2, 2020
Luis Ramirez | Oct 2, 2020

Doesn't make sence but I know what you are going through

What are the Covid safety practices like here?

Anonymous | Oct 2, 2022
Gwenda Adams | Oct 2, 2021

Only safety practice I seen was hand sanitizer on the desk, in front of the store. People and employees are wearing masks. A lot of customers shopping with less employees helping out. I guess that's why I didn't get a salesperson following me.🤭😄

Has anyone been able to get through to this place on the phone

robert terriaco | Oct 2, 2021
connie brand | Oct 2, 2021

Yes. They have a large counter. Sales associates roam the floor instead of standing at the desk. I suggest you go there then get the sales reps cell phone #.

What company finances?

Adela Munoz | Oct 2, 2021
CITY Furniture | Oct 2, 2021

Hi Adela! We finance through Synchrony Bank, Genesis Bank and Progressive! You can get more details here: https://www.cityfurniture.com/payment-options

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