Address: 10954 Houser Dr, Fredericksburg, VA 22408, USA
Phone: +15408997722
Bilal Hashmat
Worst costumer assistance and worst drivers who give you the finger
Scott Stiles
Worst customer service I have ever experienced.This company is horrible.
Steven Heffington
They just don't show up. Scheduled for Tuesday and Friday pickups...they show less than half the time. I call and get told there is nothing they can do. They are being paid to provide a service they are not providing and they can't seem to be bothered to care. Edit: Multiple months later...and it continues. Three weeks in a row without picking up trash or recycling. They drive by the house, pick up some of the neighbors garbage, others they drive past. This company is absolutely terrible. Unresponsive to calls or questions...last time I call they asked if I could prove they hadn't picked up....a full garbage can sitting on the curb...nope could have put it out late, that doesn't prove it. Nothing they are willing to do except, "wait for next week" and hope they will happen to pick up then, if the don't no recourse at all.
Chel Rene
Recycle picked up before 530am. Trash can picked up but not one item dumped. Two weeks of Trash just sitting in my driveway. After waiting on phone forever, I was informed that they would come back and pick it up. Nobody came.
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Good question! Just called Waste Management and they are running 1 day later this week. Normal pickup will resume on Monday, the 8th of January, 2018.
Call them, they can sometimes schedule an extra pick up (for a fee) for large items. We have used them a couple times for this. Great service and glad I didn't have to rent a truck to haul the couch and "stuff" that did not fit in the SUV
sorry about that
I've had this same problem, you won't get them in the phone since the entire company has just been bought. Luckily I realized I lived 10 minutes away from them so I just went there. They were very apologetic and handled everything I needed right on the spot.
Yes.
No one has answered your phone in two weeks... I need to schedule a bulky pickup.
Naadad, Collection will be different depending on your account. Please give us a call at 1-800-832-1332 and we would be able to give you your collection day.
No it will be on Tuesday
Ok they got it about an hour ago👍
Trash
We are running a day behind. If your service date is normally Wednesday, it will be tomorrow. We will be running the same schedule next week as well.
No, your regular day will move to Wednesday this weekend and next week do to the holiday.
Steven Garland is the coolest guy I know
I drive tractor trailer , I dont do residential , so not sure but the office # is 540-899-7722
No
U wud have to call the office
Yes. You can call the main office and get the details.
They will. If its bigger then it will be a bulk pick up which cost extra. And you will also have to call and let them know
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